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Gemini Enterprise for CX for WooCommerce

Your store's conversational AI shopping assistant that turns browsing into buying. No code or prompts, go live in five minutes.

Subscription includes

  • Free updates
  • Free customer support

Early access to Gemini Enterprise for Customer Experience (CX)
This service is currently in Private Preview, and WooCommerce merchants can request early access. Once Google approves your request, you’ll review and accept Google’s Pre-release Confidentiality Agreement and Additional Terms of Service before you set up your agent. Features and availability may change before general release.
Gemini Enterprise for CX by Google is an ecommerce shopping assistant that helps with discovery, sales, and support.
  • Find it: Shoppers describe what they need, and the agent recommends and compares products like an expert salesperson.
  • Buy it: Customers can confirm stock availability and add items to the cart right in the chat.
  • Track it: “Where’s my order?” gets an instant answer, so your support team doesn’t get a ticket.

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Enterprise-ready AI without the enterprise timeline

Skip the six-to-nine-month AI on-ramp. You can have a live, personalized shopping and support agent for your store in less than five minutes.

  • No code: Enter your store URL, and Gemini builds your agent instantly.
  • Zero prompts: Shopping and support workflows work out of the box.
  • Same-day launch: Serve real shoppers and measure results right away.

Shows up where shoppers are deciding

Reach high-intent shoppers wherever they interact with your brand:

  • Flexible placement: Put the agent across your whole store, or add page-aware prompts to product pages that already know which item the shopper is viewing.
  • Picks up where shoppers left off: The agent remembers products viewed, preferences, and sizing details, so shoppers never have to repeat themselves.
  • One engine for the full funnel: Product discovery, in-chat sales, and “Where’s my order?” support all run from a single agent, with no extra tools to stitch together.

Retain control and see results

Take full control of how the agent looks, sounds, and performs using the Merchant Console.

  • Brand customization: Set the greeting, conversational tone, and safety guardrails so every chat feels on-brand.
  • Transparent reporting: Measure agent impact directly against your traffic to see real conversion lift.
  • Actionable intelligence: Gain visibility on trends in what shoppers are asking for, and use them to guide merchandising, drive conversion, and improve retention.

Frequently asked questions

What countries are currently supported and eligible?

Australia, Canada, the United Kingdom, and the United States

Does the agent check real-time stock?

Yes, the agent fetches inventory data via APIs to confirm item availability before adding products to cart.

Can the agent manage the user’s cart?

The agent supports partial cart management. Currently it can add and update items, however promotional and discount code applications are restricted.The agent supports partial cart management. Currently it can add and update items, however promotional and discount code applications are restricted.

Can it compare products and provide sizing advice?

Yes, the agent features an Expert Guidance system that recommends products based on conversational input (such as fit or pitch type) and compares materials and product.

Are back-in-stock alerts available?

Back-in-stock alert workflows are planned for Wave 2.

Who is eligible for the current rollout?

Early access is currently limited to invite-only customers.

Extension information

  • PHP version required: 7.4
  • Tested with WordPress: 7.1
  • Tested with WooCommerce: 11.2
  • Requires at least WordPress: 6.2
  • Requires at least WooCommerce: 7.1

Countries

  • Worldwide

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