Order Management Solution for WooCommerce

WooCommerce Manual & Phone Orders – Order Management Solution

Ultimate Order Management Solution for WooCommerce helps businesses create and manage customer orders from the WooCommerce dashboard or a dedicated front-end interface.

Create manual orders, phone orders, B2B orders, wholesale orders, retail orders, and assisted customer purchases without asking customers to complete the standard checkout process themselves.

Sales representatives, customer support teams, call centers, retail staff, and store managers can quickly search customers and products, select variations, adjust quantities, apply discounts, manage addresses, and create orders from one streamlined workflow.

Powerful WooCommerce Order Management

Not every customer places an order through your online checkout. Many businesses receive sales through phone calls, sales representatives, customer service teams, wholesale accounts, and physical stores.

This WooCommerce order management solution brings those sales into the same platform you already use for products, customers, inventory, and orders.

• Manual Order Creation: Create customer orders directly from WooCommerce.
• Phone Orders: Take orders while speaking with customers and complete purchases on their behalf.
• B2B & Wholesale Orders: Handle bulk purchases, negotiated pricing, special discounts, and business customers.
• Front-End Order Entry: Let authorized staff create orders without giving them unnecessary WordPress admin access.
• Customer Search: Quickly find customers using their name, email, or address.
• Product & Variation Search: Find products, variations, and required items quickly.
• Flexible Pricing: Apply discounts, special prices, promotional codes, and negotiated rates.
• Order Editing: Modify products, quantities, customer information, fees, and other order details.
• Order Cloning: Quickly recreate orders for repeat customers.
• Address Autocomplete: Speed up billing and shipping address entry with Google Maps integration.
• Role-Based Access: Control which staff members can create and manage customer orders.
• Activity Tracking: Monitor order activity and staff actions across your sales workflow.

Built for Sales Teams & B2B Businesses

Give your sales team a faster way to turn customer requests into completed WooCommerce orders.

Whether a customer calls to place an order, a sales representative needs to enter a wholesale purchase, or a retail employee needs to create an assisted sale, your team can manage the entire process from a single WooCommerce workflow.

• Process phone and offline orders
• Manage B2B and wholesale purchases
• Apply customer-specific pricing
• Create bulk orders quickly
• Assist customers during checkout
• Manage repeat customer purchases
• Reduce repetitive order-entry work
• Keep online and offline sales together

Who Is It For?

• B2B & Wholesale Stores – Manage business orders, bulk purchases, and negotiated pricing.
• Call Centers – Create orders while assisting customers by phone.
• Sales Teams – Enter customer orders during sales calls, meetings, and visits.
• Retail Stores – Create walk-in and assisted orders from supported devices.
• Customer Support Teams – Help customers complete purchases without sending them through the full checkout process.
• E-commerce Businesses – Combine online, phone, B2B, wholesale, and offline sales in WooCommerce.

Common Use Cases

• Phone Order: A customer calls your business. Your staff finds the customer, adds products, adjusts quantities, applies pricing, and creates the order.
• Wholesale Order: A business customer requests a large quantity at an agreed price. Your sales representative creates the order with the required pricing.
• Assisted Purchase: A customer needs help completing checkout. Your team creates and completes the order on their behalf.
• Repeat Order: Quickly recreate a previous purchase for an existing customer.
• Walk-In Sale: Retail staff can create customer orders without requiring access to the full WordPress dashboard.

Easy WooCommerce Order Workflow

1. Select a Customer: Search for an existing customer or create a new customer.
2. Add Products: Search products and variations and add the required items.
3. Adjust Quantities: Change quantities and customize the order.
4. Set Pricing: Apply discounts, special prices, or promotional codes.
5. Enter Details: Add billing and shipping information.
6. Review & Create: Check the order and create it directly in WooCommerce.

Why Choose Ultimate Order Management Solution?

Save time, reduce manual work, and give your sales team a better way to manage customer orders.

Instead of managing phone orders, B2B purchases, wholesale requests, and assisted sales outside your store, bring them into your WooCommerce workflow.

With customer search, product search, flexible pricing, front-end order entry, order cloning, address autocomplete, role-based permissions, and activity tracking, your team can process orders faster while keeping your store organized.

Works With Your WooCommerce Store

Use your existing WooCommerce products, customers, orders, and store workflow while adding a more efficient way to handle sales that do not start from the standard online checkout.

The solution is designed for businesses that need more flexibility than a traditional WooCommerce checkout can provide.

Turn More Customer Requests Into Sales

Give customers the option to order the way they prefer. Whether they purchase online, call your sales team, contact customer support, place a wholesale order, or visit your store, your team can handle the order efficiently through WooCommerce.

Ultimate Order Management Solution gives your business the tools to create manual and phone orders, support B2B and wholesale sales, and manage customer orders from one centralized WooCommerce workflow.