Custom Cancelation Rules for WooCommerce Subscriptions

Set the Rules for Subscription Cancellations

Your Business, Your Terms

Control when and how customers can cancel, pause, or switch their subscriptions. Add notice periods, fees, and settlement options to protect your revenue and plan with confidence.

Get started today.

Why This Extension?

By default, WooCommerce Subscriptions lets customers cancel anytime, even hours before renewal. For many businesses, that creates churn, lost revenue, and planning headaches.

Custom Cancellation Rules gives you the tools to decide:

• When customers are allowed to cancel
• How much notice they must give
• Whether fees or settlement payments apply
• Whether switching or pausing follows the same rules

It’s a smarter way to protect recurring revenue, reduce last-minute surprises, and align subscription commitments with your business model.

Key Features

Comprehensive tools to manage subscription cancellations your way

Cancellation Windows

• Allow or block cancellations during defined windows
• Choose days or weeks within the cycle
• Apply same rules to pause and switch buttons

Minimum Commitment Periods

• Require minimum billing cycles before cancellation
• Support rolling commitments
• Reset commitment after defined cycles

Cancellation Notice Periods

• Require notice in days, weeks, or months
• Schedule cancellations for end of notice period
• Set rules per product or variation

Cooling-Off Periods

• Allow new customers to change their minds
• Cancels permitted during this time
• Override commitment periods when needed.

Cancellation Fees

• Apply flat fee or percentage of cost
• Choose when fees are charged
• Applicable whenever cancellation is allowed

Settlement for Cancellation

• Option to end subscription immediately
• Fixed or percentage-based settlement
• Minimum active period requirements

Use Cases

Perfect for businesses that need predictable subscription commitments.

Subscription Boxes & Magazines

• Guarantee minimum payments before cancellation.
• Prevent customers from canceling right after receiving their first delivery.
• Prevent last-minute cancellations that disrupt fulfillment.

Seasonal Products

• Sell subscriptions for seasonal items (flowers, holiday goods, seasonal produce).
• Book customers year-round but lock in commitments for when the season begins.

Education & Courses

• Align subscription cancellations with school terms, enrolment cycles or course lengths.
• Enforce multi-month commitments for online learning programs, coaching packages, or tutoring sessions.

Food & Meal Kits

• Avoid food waste and stock issues by requiring notice periods.
• Ensure commitments align with your order and delivery planning.

Gifts & Special Occasions

• Sell subscriptions as gifts for birthdays, anniversaries, or holidays.
• Allow cooling-off periods while ensuring minimum commitments are respected.

Rentals & Access Services

• Enforce minimum terms for coworking spaces, office rentals, or equipment hire.
• Apply settlement charges for early contract termination.

Fitness & Wellness

• Apply cancellation rules to gym memberships, yoga studios, or wellness programs.
• Protect revenue with settlement fees for early exits.

Professional Services & SaaS

• Apply minimum terms and notice periods for consulting retainers.
• Protect recurring revenue with cancellation windows and settlement options.
• Guarantee subscription commitments for streaming or digital media platforms.

How It Works

Simple setup, powerful results.

• Define cancellation rules at the product or variation level
• Customers see cancel/suspend/switch options as you configure them
• Smart cancellation handling based on your rules:
  • During cooling-off → cancellation is immediate
  • During commitment → button hidden or replaced with message
  • After commitment → button available
  • With notice → cancellation scheduled, subscription stays active and payments taken until the end
  • With fees/settlement → amount calculated and shown automatically
• Admins always retain override ability

Stop letting cancellations disrupt your business

Take control of when and how customers cancel with Custom Cancelation Rules for WooCommerce Subscriptions.

Get started today.

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