The WooCommerce Blog

Tips, tricks and eCommerce inspiration from WooCommerce experts.

Get access to customer-only benefits
Content & copywriting

How Woo uses content as part of the sales process

August 16, 2016 - 8 Comments

There are a ton of ways your store to convince shoppers to make a purchase. Well-rounded product pages, quality copywriting, targeted social media advertising, emails — they’ll all get the job done.

But some of your potential customers might not be ready to make a commitment. They might be new to your products or services, or learning what separates your store from another. And that’s why educational content is an awesome addition, because it allows shoppers to learn about you in a natural way, and at their own pace.

At WooCommerce, we’ve ramped up the creation of content, its promotion, and its usage in our marketing over the last 15 months. It’s become a critical part of our sales process, and something that we can no longer imagine operating without.

Today I’ll be pulling back the curtain to give you a behind-the-scenes look at how we produce and use our content with sales in mind, all so you can take away some ideas and inspiration for the content on your store.

If you’re interested in seeing how a business like ours uses content marketing, keep reading!

Continue Reading

How to find the ideal length of your product copy

February 26, 2016 - 4 Comments

There is a war raging in the world of eCommerce — and perhaps all of marketing. On one side, we find those who insist that short copy is best; on the other, passionate believers in the power of long-form copy.

This split in beliefs has created some conflicting advice for new store owners. You might be told that shorter is better, because customers have limited attention spans. But click through to the next article, and you’ll read that longer is better, that shoppers crave details, and short copy can’t possibly sell well.

And here’s where things get even more confusing: both sides are right.

There is no universal standard for the length of eCommerce product copywriting, and this is because every store has to find its own ideal length. For some stores and products, shorter may indeed be better. But for others, their shoppers really might crave those details that can only be found in longer copy blocks.

Let’s clear up any confusion, shall we? Today we’re going to help you find out what the best copy length for your store is. Keep reading to get started.

Continue Reading

How to create helpful resources for your product pages

February 18, 2016 - 1 Comment

Quite a few factors go into a shopper’s decision to buy one of your products. They’ll want to know if it meets their needs, they’ll check to see if it’s reasonably priced, they’ll take a look at reviews… you get the idea.

For some products, potential customers consider much more than needs, price, and social proof. They also look for things like ease of assembly, long-term usability, and creative potential.

How can you convey these factors to shoppers? Sure, you could add more details to your copywriting or bullet points. But sometimes the best way to show what your products are capable of is by adding helpful, explanatory resources that can be viewed or downloaded.

Today, we’re going to show you how to create product resources that will make your visitors more motivated to buy from you. Interested? Let’s get started.

Continue Reading

How your store’s content should change for the holidays

September 4, 2015 - 4 Comments

A lot of things change around the holiday season. Stores are busier, shoppers are more active, and we all work long hours just to keep up.

It’s likely that you adjust your store’s marketing to match some of these changing demands. But have you given any thought to adjusting your content as well?

The blog posts, copywriting, and even the policies you present on your site are all content that should be given careful thought during the holiday season. Because so much changes during this busy time, even if only temporarily, having ill-fitting content can create a poor customer experience and result in lost sales.

fb-advert-v2@2x

It’s never too early to start thinking about how you can make sure your store’s content serves its purpose for all those holiday shoppers. Read on to find out how you should update your site during the holiday season, starting with a clearer explanation of why it matters so much.

Continue Reading

Content marketing ideas for your industry

July 13, 2015 - 1 Comment

Content marketing has become a crucial marketing method for hundreds, if not thousands, of brands across the world. Now that the attention of consumers is tougher than ever to capture, content is a fantastic way to cut through the clutter, solve problems, and provide necessary education.

Not every company has found success with content, however. Some have given it a shot, but haven’t seen any results. Then there are the businesses that haven’t even tried it, mostly because they aren’t at all certain what kinds of content they should produce, or what their customers want.

To succeed with content marketing, your business needs to take a unique approach that suits your industry and your audience. This might sound easier said than done, but if you ask the right questions — and take a look at a few helpful examples — you can easily identify what kinds of content your customers are craving, what needs you can meet, and how you can play a bigger role in their lives.

Today, we’re going to look at some examples of content marketing in a few popular industries, and show you how they can guide you down the path of creating your own laser-focused approach to content creation. Ready to go? Keep reading to first learn why a unique approach is necessary for this form of marketing.

Continue Reading

How to personalize your site’s content for members

June 24, 2015 - 5 Comments

If you’ve recently picked up a copy of WooCommerce Memberships, or are thinking about creating memberships for your online store or website, your head’s likely packed to the brim with ideas for delighting your members. Exclusive content, special deals, emails, discounts… it’s enough to make anyone excited about signing up.

The thing is, creating delight doesn’t always have to come in the form of a 15% off coupon code. In fact, it’s much easier (and perhaps more cost-effective) to accomplish this for your members. How? Through personalization.

Personalizing your content for members can lead to increased conversions, feelings of happiness and goodwill, and the reassurance that those who have signed up are exactly where they need to be. Personalized content can also help you keep your members subscribing continuously, and motivate non-members to opt in to get the highly specialized perks offered to each membership tier.

Curious about personalization? Great! We’ve got some ideas for you, so read on to learn a bit more about why personal content is so important, and to discover a few ways you can implement it for yourself.

Continue Reading

7 Ways to Monetize Your WordPress Website with Members-Only Content

June 23, 2015 - 6 Comments

You might be bursting with ideas for how to monetize your website. Or perhaps you want to have a dozen fantastic ideas that you simply can’t wait to implement… but nothing’s coming to you yet, and you need a helping hand.

A memberships program is one of the best ways you can monetize specific products, content, and areas of your store or website.

Although you can certainly give away access for free, some store owners will find that they greatly benefit from adding paid memberships — both because their customers love being part of an exclusive group, and because it can generate additional revenue without very much extra work.

If you’re curious about memberships but aren’t sure how to make them work for your store, or already have a membership program in place and are searching for some additional ideas, today’s post is just for you. Let’s take a look at seven unique ideas for members-only content that, with the right motivation, will increase both your signups and recurring revenue.

Continue Reading

How to properly showcase user generated content

May 27, 2015 - 7 Comments

Your customers are creating content about you every day. It may be as simple as a photo on Instagram or a review on your website. Or it may be as complex as a blog post detailing how to accomplish a task with your products. These customer creations are called user generated content (or UGC), and they are highly valuable for brands.

You probably know much of this content exists, but what you don’t know is how — or why — to use it. The last thing you should do is ignore it. UGC is one intensely powerful form of social proof, and it can make your brand look trustworthy, popular, and much more interesting than companies that don’t highlight any user or customer content at all.

Today, we’ll be showing you several ways that you can properly identify and showcase your user generated content. Whether you’ve got a small startup or a booming eCommerce business, these methods will help you engage with your fans and attract new ones, all while boosting confidence in your brand.

Continue Reading

How to drive more conversions with your store’s copywriting

April 27, 2015 - Leave a comment

When you think about eCommerce copywriting, you might think about the drab product descriptions you sometimes see online, a few sentences of filler copy meant to hold keywords or take up space. We know your store has better sense than that, but you may still be struggling to figure out what role copywriting plays in your marketing (if it should play one at all).

The copywriting on your eCommerce storefront can, and certainly should, serve a larger purpose than filling in blank space or improving your SEO. Even the smallest pieces of copy in your store can convert visitors into paying customers — it’s just a matter of knowing what people want to read.

Here are three simple ways you can use your store’s copywriting to connect with more customers, boosting conversions in the process.

Continue Reading

WooCommerce - the most customizable eCommerce platform for building your online business.

  • 30 day money back guarantee
  • Support teams across the world
  • Safe & Secure online payment