1. Documentation /
  2. Introduction to WooCommerce Bookings /
  3. Managing Bookings /
  4. In Cart Bookings

In Cart Bookings

With WooCommerce Bookings, you can view any bookings that are currently in customer carts, but not yet booked. These are In Cart Bookings.

Store managers can view In Cart Bookings under Bookings > All Bookings. Click the “In Cart” link in the header to view the In Cart Bookings.

WooCommerce Bookings In Cart

A booking that is displayed on the dashboard as “In Cart” means that the customer has added the booking to their cart but has not yet completed the checkout process. This can happen for a variety of reasons, such as:

  • The customer has not yet entered their payment information.
  • The customer has not yet clicked the “Checkout” button.
  • The customer has abandoned their cart.

When the booking is added to the cart, the booking appears with In Cart status on the dashboard. If a booking is marked as being In Cart, it will not be considered a confirmed booking. This means that the booking is not guaranteed and can be removed from the cart by the customer at any time.

Bookings In Cart Timeouts

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Any bookings that have an In Cart status will be removed from the cart if the user’s session is inactive for 60 minutes, thereby freeing up availability. Specifically, a CRON job is scheduled named wc-booking-remove-inactive-cart which will be automatically called every 60 minutes. If In Cart Bookings are not being deleted it is typically a symptom of CRON jobs not working properly on your server.

You can clear the In Cart Bookings manually by using the “Clear customer sessions” tool under WooCommerce > Status > Tools.

You can use this snippet to Modify when In Cart bookings expire.

You can use AutomateWoo to win back customers who leave the bookings in their cart. You can send a follow-up email to such customers to complete the checkout using AutomateWoo’s feature – sending out abandoned cart emails.

Questions and Support

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Something missing from this documentation? Do you still have questions and need assistance?

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