Use Case: How to Auto Apply a coupon based on the payment method restriction

Overview

↑ Back to top

Store owners may want to encourage customers to use specific payment methods, such as credit cards or cash on delivery, by offering instant discounts.

With Smart Coupons, you can automatically apply a coupon only when a specific payment method is selected at checkout.

This allows you to easily guide customer behavior while maintaining a smooth and code-free checkout experience.

Business scenario

↑ Back to top

A store owner wants to run a promotion where:

• Customers receive a discount only when they choose a specific payment method.
• The coupon should apply automatically.
• Customers using other payment methods should not receive the discount.

How it works with Smart Coupons

↑ Back to top

Smart Coupons provides a payment method restriction that allows coupons to apply only when selected payment methods are used.

When Auto Apply is enabled:

• The coupon checks the selected payment method at checkout.
• If the restriction is met, the coupon applies automatically.
• If the customer switches to a different payment method, the coupon is removed.

Steps to set up

↑ Back to top

Step 1: Create the coupon

↑ Back to top

1. Go to Marketing > Coupons > Add New.
2. Enter a coupon name, for example, CardPaymentDiscount.

Step 2: Set discount settings.

↑ Back to top

In the General tab:

• Set the Discount type (Percentage discount)
• Enter the Coupon amount (for example: 10)
• Enable Auto Apply. For more details, you can refer to the documentation here.

Step 3: Set payment method restriction

↑ Back to top

1. Go to the Usage restrictions tab.
2. Under the Smart Coupons Restrictions dropdown field, select “Payment methods” and then click on the “Add” button.
3. Search and select the payment methods you want to allow for this coupon. For more details on setup, you can refer to the documentation here.
4. Save the settings.

Customer Experience

↑ Back to top

• The customer adds products to the cart.
• At checkout, they select an eligible payment method.
• The coupon applies automatically.

If they switch to a different payment method, the discount is removed.

Conclusion

↑ Back to top

With the Smart Coupons payment method restriction and Auto Apply feature, you can create intelligent promotions that respond to customer choices in real time. It’s an easy and effective way to guide payment behavior while delivering a seamless checkout experience.