The world we live in today believes in real-time and instant updates on the interactions customers have with any online store. The WooCommerce SMS alert notifications plugin is one of the strings to which online stores can hold onto for prompt alerts. This WooCommerce plugin caters to the informational needs of both store administrators and customers.
For store admins, the store activity alerts received are related to customer registrations, new order requests, and stock alerts. On the other side, your customers get SMS alerts for order statuses and back-in-stock items.
This WooCommerce SMS alert notifications plugin can help you cut down the communication gap between the store admins and customers in order placement and processing. You can also build trust in your customers by providing them with timely updates they crave.
For smooth and swift store management practices, admins can configure their phone numbers to receive timely SMS alerts. The SMS notifications received by the admins will be related to new registrations, incoming orders, and out-of-stock alerts.
With the WooCommerce SMS alert notification plugin, the store administration can receive varying notifications on their configured numbers. For better customer management, the store admin receives SMS alerts for new customer registrations. These notifications also include the incoming orders so that the admin is swift in processing and fulfilling the order. The admins also receive alerts on low stock for guaranteed product management and availability for the customers.
Sending real-time and instant alerts to customers about their order status is crucial to helping them track their orders. These alerts keep your customers engaged throughout their buying journey, thus leading to satisfied customers. The SMS alert plugin for WooCommerce also lets you set a “Back-in-stock” button so that the customer can sign up for notifications for products that are currently out of stock.
To avoid unnecessary and unwanted order status updates and alerts for the customers, you can choose a specific order status for which you want to generate alerts. You will see all the order statuses in a table from where you can choose the statues for which you want to trigger the alert for the customers. For example, you can disable SMS for orders with the “Pending” and “Failed” statuses and enable it only for those with the “Processing” and “Shipped” statuses.
Keeping your ease and comfort in mind, this plugin helps you choose from a list of SMS delivery options. You can choose from these SMS delivery services: Twilio, Vonage, ClickSend, and BulkGate. Go with the SMS provider service that sits well with your business needs and comfort.
To inject a sense of personalization and offer a better customer experience, personalize the alerts for the customers. With the use of dynamic placeholders, you can customize these alerts for a much clearer message conveyance for your customers and the admins, of course.
This plugin sends real-time SMS notifications to both store admins and customers. Admins receive alerts for new customer registrations, new orders, and low-stock notifications. Customers get order status updates and back-in-stock notifications.
Yes, you can select which order statuses trigger SMS alerts. For example, you can disable notifications for "Pending" and "Failed" orders while enabling them for "Processing" and "Shipped" statuses.
This plugin supports multiple SMS delivery services, including Twilio, Vonage, ClickSend, and BulkGate. You can choose the provider that best fits your business needs.
Yes, you can customize the SMS text using dynamic placeholders to personalize messages for both customers and store admins.
Customers can sign up for back-in-stock notifications using a button on the product page. When the product is restocked, they receive an SMS alert.
Yes, store admins can configure their phone numbers to receive instant SMS notifications about new orders, customer registrations, and low-stock alerts.