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Uber Direct Shipping for WooCommerce

Use Uber Direct for real-time shipping rates & delivery tracking on your WooCommerce Checkout page.
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  • Customer support
  • 30-day money-back guarantee

Uber Direct is a powerful, shipping & delivery provider with local delivery drivers akin to the Uber Eats platform. This plugin enables shop owners to integrate their WooCommerce store with Uber Direct’s order delivery system to easily automate the process of dispatching an Uber courier for pickup and deliveries.

 


Key Benefits of Shipping with Uber Direct

  • Real-Time Shipping Rates: Shipping costs are dynamically calculated based on distance, package size, and current demand, so you see accurate pricing at checkout.
  • Automated Order Fulfillment: Orders are automatically sent to Uber’s network for dispatch, which streamlines the process and eliminates the need for manual handling.
  • Live Delivery Tracking: Both customers and store owners can track deliveries in real time, with notifications and tracking links that keep everyone informed.
  • Seamless WooCommerce Integration: All delivery information and updates are directly integrated into your WooCommerce dashboard, centralizing order management without switching systems.
  • Customization & Flexibility: Features like setting operating hours, adding handling fees, and providing specific pickup/drop-off instructions let you tailor the shipping experience to your business needs.
  • Immediate or Scheduled Delivery: Customers choose between delivery as soon as possible or a specific date and time slot at checkout, and the preferred window is sent straight to Uber.

Main Features of the Uber Direct Shipping Plugin

This WooCommerce Shipping plugin offers several key benefits:

  • Transparent and Accurate Pricing: Real-time shipping rates ensure that the cost reflects factors like distance, package size, and demand, avoiding unexpected fees.
  • Faster Delivery Times: With automated order fulfillment and Uber’s extensive network, deliveries are executed swiftly, reducing wait times.
  • Live Tracking and Updates: Customers receive real-time tracking information and notifications, so they’re always aware of their order’s status.
  • Enhanced Reliability: Integrated fallback measures and robust communication mean that if issues arise, alternative shipping methods kick in, maintaining service quality.
  • Streamlined Experience: With all delivery details managed within the WooCommerce system, customers enjoy a seamless and transparent checkout and post-purchase experience.
  • Health Check: With the built-in health check hub you can get an overview of all your products and settings related to Uber Direct.
  • Bulk actions & quick edit: We’ve implemented bulk actions and quick edit for Uber Direct so that you can quickly get your store running
  • Round-the-clock ordering: Your store keeps taking Uber orders outside opening hours. The courier pickup is automatically scheduled for your next opening slot, plus your product preparation time.
With over 7 million monthly active drivers and 81% of all deliveries completed within 45 minutes, the benefits of Uber’s courier delivery services take online stores to the next level. – Source: Uber Direct Website

Privacy & Data Handling

Uber Direct Shipping for WooCommerce is built with privacy in mind. The plugin includes built-in privacy policy content that automatically integrates with WordPress’s privacy features, helping you maintain GDPR compliance and transparency with your customers.

  • Pre-written privacy policy content
  • Automatic integration with WordPress Privacy Policy page
  • Clear disclosure of data shared with Uber
  • Transparent customer data handling
  • Easy-to-understand privacy terms for your customers

No additional configuration needed – just activate the plugin and the privacy content is automatically available in your WordPress Privacy settings!


A streamlined delivery process

Experience lightning-fast local deliveries with our new Uber Direct integration for WooCommerce! Connect your online store to Uber’s expansive courier network, ensuring swift shipping and real-time tracking.
Seamlessly manage dispatch, deliveries, and updates directly within WooCommerce, providing top-tier convenience for both you and your customers.

The fastest way to deliver your orders

Did you know 81% of Uber Direct deliveries arrive in under 45 minutes?
Elevate your WooCommerce store with swift fulfillment, delighting shoppers who value speed. Embrace this integration for live updates, straightforward oversight, and a streamlined experience for everyone.

Highly customizable

Enhance your shipping workflows with extensive configuration options!
Define store opening hours and keep selling around the clock, set up webhooks, enable advanced debugging, and even add extra fees on top of Uber rates. From custom emails and product preparation times to pickup instructions, tailor every detail for a seamless WooCommerce experience.

Immediate delivery, or exactly when your customer wants it

Not every order needs to arrive in the next 45 minutes. Right under the Uber option at checkout, your customers pick “as soon as possible” or schedule a delivery for a specific date and time slot, on both the classic and the block checkout.

Closed for the day? Orders keep coming in. The pickup is scheduled for your next opening slot, so you never hand a parcel to a courier outside your working hours, and you never lose an evening sale either.

Note: This plugin is not affiliated with or endorsed by Uber. Use of the Uber Direct API is subject to the Uber terms of service. This plugin only provides a connection for shipping rates and delivery tracking links on the Uber courier delivery network.


Frequently asked questions

What is Uber Direct?

Uber Direct is Uber's delivery service that allows businesses to send packages to customers using Uber's delivery network. It's different from Uber Eats as it's specifically designed for package delivery rather than food delivery exclusively.

How does the pricing work?

The plugin uses Uber Direct's dynamic pricing model for WooCommerce shipping calculations. The final shipping cost is based on:
- Distance
- Package size
- Delivery zone
- Time of day
- Any additional fees added

Please note that the Uber Direct Shipping for WooCommerce plugin is priced separately from shipping delivery costs on your store.

Can I set up multiple pickup locations?

No. Pickup locations are based on the main store address as configured under WooCommerce > Settings > General. At the moment, multiple store addresses are not supported.

How does order tracking work?

Once an order is placed and confirmed with Uber Direct:
- A tracking link is generated and displayed to customers
- Customers receive tracking updates via email
- Order status is automatically updated in WooCommerce
- Tracking information is available in the order details

Are there delivery limits on how far a delivery can take place?

Yes, delivery limits are set by Uber and varies per market. For exact limits, we recommend reaching out to the Uber support team.

Which countries are supported by this plugin?

Our plugin supports all countries where Uber Direct is currently active.

Can customers schedule a delivery, or order outside my opening hours?

Yes, both. At checkout, right under the Uber Direct option, customers choose between "As soon as possible" and "Schedule for later". Scheduling asks for a delivery date and a time slot, and that window is sent to Uber as the actual delivery window, not simply as a note to the courier. It works on the classic checkout and on the WooCommerce Checkout block. Turn it on with Enable Delivery Date & Time Fields in the plugin settings.

Ordering outside your opening hours works too. Your store keeps accepting Uber orders around the clock: the courier pickup is scheduled for your next opening slot, plus the preparation time set on your products. The checkout states exactly when the parcel will be collected, for example "collected tomorrow at 9:00 am", so there is no ambiguity for the customer. You never hand a parcel to a courier while you are closed, and you stop losing evening and weekend orders.

Delivery slots follow your opening hours: days when your store is closed are not offered, and slots that have already passed disappear from the list.

Can customers collect the order in store instead?

This extension is a delivery integration: every order it handles is dispatched to an Uber courier. For in-store collection, use WooCommerce's built-in Local Pickup shipping method, which you can offer alongside Uber Direct Shipping at checkout. Customers then choose between having the order delivered by an Uber courier or collecting it themselves.

Extension information

  • PHP version required: 7.4
  • Tested with WordPress: 7.1
  • Tested with WooCommerce: 11.0.0
  • Requires at least WordPress: 6.5
  • Requires at least WooCommerce: 9.0

Compatibility

  • Cart & checkout blocks
  • High performance order storage (HPOS)

Countries

  • Worldwide

Languages

Arabic, Chinese (China), English (United States), Finnish, French (France), German, Hebrew, Japanese, Portuguese (Portugal), Spanish (Spain)

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