WhatsApp Notification and Messaging for WooCommerce

Harness the power of WhatsApp with our WooCommerce plugin

WhatsApp CRM for WooCommerce: Your CRM Companion Introducing WhatsApp CRM for WooCommerce, a revolutionary extension that not only integrates seamlessly with WhatsApp for instant customer communication but also serves as a comprehensive CRM tool for your WooCommerce store. Just like email, leverage the power of personalized messaging and automation to manage customer relationships effectively and drive sales.

• From order to delivery and everything in between. Inform customers on WhatsApp in real-time and build trust.
• Stronger customer relationships with personalized messaging in your customer’s language.
• Cart abandonment, order confirmation, message Broadcast and more, you get all.
• Select templates with one tap, customize and preview included for ease.

The World is on WhatsApp—Your Business Should Be Too!

• 98% Open Rates: Reach your customers instantly with near-perfect visibility.
• 40% Higher Response Rates than email, ensuring faster interactions.
• 3x Faster Conversions by communicating directly with your audience.
• 90% Engagement to keep your customers connected and involved.
• 30% Sales Increase as WhatsApp outpaces traditional email marketing.
• 75% Higher Click-Through Rates compared to email, driving more traffic and action.

Top Features of WhatsApp CRM for WooCommerce

• Abandoned Cart Recovery: Automatically send personalized reminders via WhatsApp to reclaim abandoned carts and drive sales.
• Event-Driven Notifications: Stay informed with WhatsApp notifications for key WooCommerce events like new orders, refunds, payments, and more.
• Customizable Templates: Personalize messages and create templates tailored to your audience for consistent and effective communication.
• Automated Processes: Save time and effort with features like auto-removal of abandoned orders and role-based broadcast campaigns.
• Personalized Messaging: Engage customers with personalized messages and tailored responses for a more meaningful interaction.
• Role Based Campaign Management: Design targeted campaigns, promotions, and announcements to drive conversions and boost customer engagement.
• Order Tracking: Keep customers informed about their orders, shipping status, and delivery updates for a seamless purchasing experience.

Automated notifications that can be set up in a WooCommerce store using WhatsApp.

1. New Coupon Creation: Users will receive automated notifications on WhatsApp whenever a new coupon is created in WooCommerce. This allows store owners or relevant staff to be promptly informed about any new promotional offers or discounts.
2. New Order: Instant notifications are sent via WhatsApp for every new order placed on the WooCommerce store. This feature ensures that the store owner or designated personnel can quickly acknowledge and process incoming orders in a timely manner.
3. Cancelled Order: WhatsApp notifications are triggered when a customer cancels an order on the WooCommerce platform. This allows the store owner to be aware of cancellations promptly and potentially reach out to the customer to understand the reason behind the cancellation or provide assistance.
4. Failed Order: Automated alerts are sent to WhatsApp in case there is a failed attempt at placing an order. This could indicate technical issues or payment problems, prompting the store owner to investigate and resolve the issue to facilitate smooth transactions.
5. Order On-Hold: Notifications on WhatsApp are received when an order is put on hold in WooCommerce. This can be crucial for taking timely action, such as contacting the customer for additional information or resolving any issues causing the order to be on hold.
6. Processing Order: Stay informed about the status of order processing through automated WhatsApp notifications. This ensures that relevant staff can monitor the progress of orders and take any necessary steps to facilitate a smooth processing workflow.
7. Completed Order: Instant updates on WhatsApp are received when an order is successfully completed and ready for shipment or delivery. This allows for quick preparation and dispatch of the order, keeping customers informed about the progress of their purchases.
8. Refunded Order: WhatsApp notifications are triggered whenever a customer is refunded for an order in WooCommerce. This keeps the store owner informed about any refund transactions and allows for appropriate record-keeping.
9. Reset Password: Users and store administrators will instantly receive a WhatsApp notification when a user resets their password on the WooCommerce platform. This adds an additional layer of security and ensures that account-related activities are promptly communicated.

Abandoned Cart Solutions for eCommerce

Abandoned Cart Reminders: Your Sales Lifeline!

Automatically send WhatsApp reminders to customers who abandon their carts, nudging them to return and complete their purchase. You can also include coupon codes in these messages, offering an extra incentive to bring shoppers back. This feature helps reclaim lost sales and increase revenue with minimal effort.

Effortless Setup with Pre-Made Abandoned Cart Templates

Implement abandoned cart recovery quickly by using ready-made templates. These templates save you time, helping you set up reminders without manual effort, boosting eCommerce recovery rates and driving more conversions.

Automatic Cleanup of Abandoned Orders for Organization

Keep your eCommerce system organized by automatically removing abandoned orders after a set period. This ensures your backend stays clean and focused on active transactions, reducing clutter and improving operational efficiency.

WhatsApp Integration and Real-Time Notifications

Seamless WhatsApp Integration for Fast Customer Communication

Enable instant communication with customers through WhatsApp. Swift notifications ensure quick responses to customer queries and order updates, improving overall satisfaction and enhancing the efficiency of your customer service.

Real-Time WooCommerce Notifications for Key Events

Activate WhatsApp notifications for essential WooCommerce events like new orders, and refunds. Keeping customers updated in real-time ensures better order management and a smooth shopping experience, driving customer loyalty.

Quick Access to Your WhatsApp Business Account Details

Manage your WhatsApp Business account efficiently with a centralized view of key details like phone numbers, quality ratings, and verification status. This makes account management smoother and more organized for your business.

Personalization and Targeted Messaging

Broadcast Messages to All Customers with Ease

Effortlessly send WhatsApp messages to your entire customer base at once. Whether it’s a special campaign, an important announcement, or personalized notifications, broadcasting messages ensures you reach everyone quickly and efficiently.

Targeted Messaging for Specific User Groups and Roles

Send customized WhatsApp messages to specific user groups or customers with assigned roles. Manually select users to form groups or tailor communication to user-specific roles, delivering more relevant content that enhances engagement and drives conversions.

Perfect for Campaigns, Announcements, and Personalized Notifications

Whether you’re promoting a new product, sharing an important announcement, or sending personalized notifications, this feature lets you reach your audience in the most effective way. Craft messages for specific customer groups or broadcast them to all customers, ensuring your communication is always relevant and timely.

Customizable Messages for a Personal Touch
Use our plugin to easily personalize WhatsApp messages for your audience. By customizing communication, you create a more meaningful connection, strengthening customer relationships and increasing brand loyalty and trust.

Template Management and Operational Efficiency

One-Tap Template Selection with Instant Previews
Quickly browse and preview message templates with a single tap, simplifying the selection process. This saves time and ensures that your communications are both efficient and perfectly aligned with your brand’s messaging needs.

Centralized Management of Approved Messaging Templates
Keep all your approved WhatsApp message templates in one organized hub. This centralized approach streamlines communication management and ensures efficient, consistent messaging across all customer interactions.

Ready-to-Go Templates for Instant Engagement
Once authentication is complete, you’ll have access to pre-built templates ready to send. Jump into customer engagement instantly, saving time and eliminating the hassle of creating messages from scratch.

User Experience and Automated Processes

One-Click Password Resets for Seamless User Experience
Simplify the password reset process by sending direct links in your WhatsApp messages. Users can reset their passwords with one click, enhancing their experience and reducing friction in account management.

Keep Customers in the Loop with Instant Coupon Alerts
Automatically notify all customers when a new coupon is created, ensuring they never miss out on a great deal. This feature drives immediate engagement and helps boost sales with timely promotions.

Automated Responses for Common Queries
Use no-code automated messaging to respond to frequently asked questions. This reduces customer response time, increases satisfaction, and frees up your support team to focus on more complex issues, improving operational efficiency.

Upcoming New Feature

Seamlessly Add WooCommerce Products to Your WhatsApp Business Catalog
Effortlessly sync your WooCommerce store with your WhatsApp Business account by adding products directly to your catalog. This allows customers to browse, inquire, and purchase products through WhatsApp, enhancing their shopping experience while expanding your reach.

What Sets Us Apart

No Monthly Payments & Zero Hidden Costs!
Your trust is our priority, and we are committed to your business’s success—no hidden fees, just full transparency and support all the way.

Future-Proof Your Investment!
Stay ahead with free updates and upgrades, ensuring your business remains competitive and equipped with the latest features without any additional costs or worries.

24/7 Customer Support at Your Service!
We’re available round the clock, every day of the year, ready to provide assistance whenever you need it, ensuring your business runs smoothly and efficiently.

Setup and Installation

Download the .zip file.
Go to: WordPress Admin > Plugins > Add New to upload the file you downloaded.
Activate the extension.
Go to: WordPress Admin > WP & WC WhatsApp Integration > Configure WhatsApp Api.
Go to: Templates submenu from our main menu and set templates for each event.
Go to: Setting for WooCommerce submenu and enable notification for WhatsApp.
Now sign up as a user and use that account for placing the order and enter the whatsapp number in the phone field on the checkout page. After placing an order WhatsApp notification will be received on the phone number provided while placing the order.