1. Documentation /
  2. Introduction to WooCommerce Bookings /
  3. Managing Bookings /
  4. All Bookings

All Bookings

The All Bookings page in the admin dashboard comes with WooCommerce Bookings and enables you to view the entirety of a store’s created bookings.

View All Bookings

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To view all of your bookings, follow these steps:

  1. Go to your admin dashboard.
  2. On the left side menu, under the Bookings title, click on All Bookings.
  3. There, you will see a list of all bookings in reverse chronological order.
Display of view all bookings page.

Filtering Bookings

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In the All Bookings view, you can select different options from a familiar menu at the top to filter through all of the bookings in your store.

The available filters when viewing all bookings.

Available Filters

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These are the available filters that can be used to display only matching bookings.

  • Filter by Status
  • Filter by Date
  • Filter by Product / Resource

Bulk Actions

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In the All Bookings view, you can apply bulk actions to modify the bookings in your store. To use bulk actions, follow these steps:

  1. From the All Bookings view, select the Bulk Actions dropdown item.
  2. Select one of the available options from the dropdown menu.
  3. Check the box next to each Booking that you want to apply the action to.
  4. Click the Apply button next to the bulk action field.
View of bulk actions on the All Bookings page

Available Bulk Actions

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  • Move to trash
  • Confirm bookings
  • Unconfirm bookings
  • Cancel bookings
  • Mark bookings as paid
  • Mark bookings as unpaid

Search Bookings

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Using the search box feature in the upper-right hand corner of the View All Bookings page, you can search through all your bookings. Follow these steps to do so:

  1. From the All Bookings view, type your request into the search field on the upper-right hand corner.
  2. Click on the Search Bookings button.
Arrow pointing to the Search Bookings feature.

On individual bookings, you have the option to perform two actions:

Highlight of the Checkmark and Eye icons.
  • Check mark: Allows you to confirm a pending booking and email the user. If you confirm in error, use the “Unconfirm bookings” bulk action.
  • Eye: View booking details. For more on viewing and editing a booking, check out this documentation.

Booking Status

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The Booking Status section shows the current state that a booking is in.

List of Booking Statuses

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  • Unpaid: Booking requires payment. The order has not been paid.
  • Pending: Booking awaiting Admin approval. See the Approving Bookings section above.
  • Confirmed: Booking is confirmed after it was set as Pending. Still requires payment.
  • Paid: Booking has been paid.
  • Cancelled: Booking has been canceled.
  • Complete: Booking is paid, and the date is in the past. The assumption is that the experience/service was delivered.
  • In Cart: Booking has been added to a customer cart. If not purchased, it is deleted within 60 minutes.

For more information on managing in-cart bookings, check out this document.

How to Approve a Booking

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To approve a booking that requires confirmation:

  1. Go to Bookings. Any booked products that require confirmation will display Pending Confirmation.
  2. Select Confirm (check mark) to approve the booked product.
Arrow pointing to checkmark button

Once approved, the user receives an invoice via email to pay. The customer can then pay on their My Account page. The link to their My Account Page is included in the email they receive.

How to Add a Booking

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In the All Bookings view, you can click the Add Booking button to manually add a new booking to your store.

For more information on how to manually create a booking, check out this document.

Questions and Support

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Something missing from this documentation? Do you still have questions and need assistance?

  • Have a question before you buy this extension? Please fill out this pre-sales form – please include the name of this extension in your query.
  • Already purchased and need some assistance? Get in touch with a Happiness Engineer via the WooCommerce.com Support page and choose this extension name from the “I need help with” dropdown