1. Documentation /
  2. Order Chat for WooCommerce

Order Chat for WooCommerce

Allow customers and admin to communicate from order detail page.


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    1. Download the .zip file from your WooCommerce account.
    2. Go to: WordPress Admin > Plugins > Add New and Upload Plugin with the file you downloaded with Choose File.
  1. Install Now and Activate the extension.

More information at Install and Activate Plugins/Extensions.

Setup and Configuration

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Once the extension is installed, you can see “Order Chat” under WordPress Admin > WooCommerce. Click to access the settings.

General Settings:

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From general settings, you can enable the order message and customize the following,

  • Enable chat for select order statuses
  • Customize success and failed messages
  • Disable file attachment
  • Add allowed file extension and size

Style Settings:

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From style settings you can customize,

  • Background and text color of admin message
  • Background and text color of customer message

Email Settings:

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You can enable/disable email notifications for admin and customer when a new message is received.

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