WooPayments: Link by Stripe

Link automatically fills in your customers’ payment information to create an easy and secure checkout experience. Link is built into the hundreds of thousands of sites that use Stripe, not just WooPayments sites!

Enabling

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To enable Link, follow these steps, locate the “Express Checkouts” section below and check the box for Link by Stripe.

After that, Link should start working automatically.

User experience

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The sections below describe how Link works for both new Link users and for users who already have a Link account.

New users

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If a customer doesn’t already have Link account, they can opt to create one during the checkout process by entering their email and phone number into the Link interface.

Customers may also be shown the signup form after entering their card details:

If they fill out the form, a Link account will be created for them with the email and phone number they entered. These accounts can then be managed via the Link website.

Existing users

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If a customer already has a Link account (created on your site or any other site using Link), they will be prompted to log in once they enter their email into the Link form.

After verifying, customers will be shown their default Link payment method. If they wish, they can click Change to pay with an alternative method.

Testing

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You can test Link to see how it functions without actually performing a real transaction. To do so, you must first have WooPayments in test mode and then enable Link itself.

Once those requirements are in place, you can test Link like so:

1. Log out of your site and any Link accounts.
2. Open your site, add a product to the cart, and go to checkout.
3. For the email address, enter one you have not used on the site before.
4. Fill out the rest of the checkout form with fake data.
   • Do not use real personal information in test mode!
5. Enter the test card info in the payment form.
6. Enter 201-555-0123 as the phone number.
7. Place the order.

If you log back into the site as an administrator, you should now be able to see the order under WooCommerce > Orders just like normal.

To test how an existing Link user makes a purchase:

1. Log back out of your site.
2. Open your shop, add a product to the cart, and go to checkout.
3. For the email address, enter the same one you used above
4. The popup will appear to ask for a six digit code. Enter 000 000.
5. When the popup shows the fake information you entered before, click Autofill checkout.
6. Your information will be filled, and you can place the order.

Managing accounts

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Customers with a Link account can manage their account via the Link website, where they can add and remove payments methods and addresses, view their order history, learn more about the security of Link, and delete their Link account if they wish.

The Link documentation has guidance on how to perform these tasks.

Compatibility

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While Link may seem similar to Apple Pay or Google Pay, the way it works is slightly different. Here are a few things to note:

• The settings that are available for Apple Pay and Google Pay do not apply to Link.
• Link will always show on the checkout page only, not the product or cart pages.