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WooPayments

Educational resources for WooPayments – the only payment method designed exclusively for WooCommerce, by WooCommerce. Start here: WooPayments Documentation


Documents

  • Apple Pay and Google Pay Compatibility

    WooPayments provides your store with Apple Pay and Google Pay, which makes it easier for customers to checkout quickly using their saved account details. This document will dig into how Apple Pay and Google Pay handle compatibilities with other products and features that are available in WooCommerce. Product compatibility The Apple Pay and Google Pay […]

  • Buy now, pay later with WooPayments

    Buy now, pay later (also known as BNPL) payment methods allow your customers to pay for orders over time using a series of payments. For example, a customer could pay for a $2,000 USD product in four installments of $500 USD. You, the merchant, would still receive the full amount immediately — minus fees of […]

  • Can I offer express payment methods without accepting card payments?

    With WooPayments, you can offer a myriad of payment methods — including express checkout methods. Express checkout options allow customers to quickly add their billing and payment information when placing an order to complete their purchase more quickly. It’s important to note that express payment methods are card payment methods — the payment is still […]

  • Dispute evidence suggestions

    When a cardholder disputes a payment via their bank, they have to submit evidence to back up their claim. As the merchant, you can respond to that claim and give the bank evidence supporting your position. While WooPayments cannot affect the bank’s decision, we can still help you decide what evidence to submit. This page […]

  • In-Person Payments WisePad 3 Card Reader Return Policy

    We offer a 30-day return policy for WisePad 3 card readers purchased from WooCommerce.com. In order to start your return, please: Once we receive your inquiry, our support team will assist you with returning the reader. If you’re outside of the 30-day return window, we will be unable to accept your return. However, because we […]

  • Regaining access to WooPayments

    Performing administrative tasks associated with orders placed via WooPayments — like managing transactions, deposits, and disputes — is handled completely in the site’s administrator area under the Payments menu.  If the Payments menu item is not available or your WooCommerce site is no longer accessible, then you may not be able to effectively manage your […]

  • What happens to a WooPayments account during a site migration?

    During the lifetime of your business, you may migrate your site between hosts or servers. You may also move your site between a staging environment to production multiple times. If a site is migrated while using WooPayments, this could activate Safe Mode or it could result in the WooPayments account not carrying over to the […]

  • WooPayments: Fraud Protection

    From version 5.9.0, WooPayments offers a more configurable fraud protection experience for merchants. This helps you avoid disputes by setting the security and fraud protection risk level that best suits your business. This page explains how fraud protection works, what the various settings do, and how they interact with incoming orders from your customers. How […]

  • WooPayments: Gradual signup

    Starting with version 6.0.0 of WooPayments, we began offering a different signup process called “gradual signup.” With gradual signup, a small portion of new merchants will be offered a more incremental way of verifying information so that they can take card payments more quickly. How is gradual signup different? Gradual signup is designed to help […]

  • WooPayments: Pricing changes for accounts in the EEA and the UK

    There are some changes to base fee calculations and how transactions from buyers are classified. These changes affect merchants based in the European Economic Area (EEA) and the United Kingdom (UK). What is changing? We are updating the classification between the EEA and the UK to reflect the reality that transactions between the UK and […]