Documentation

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Gift Cards

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Documents

  • Gift Cards database tables

    Gift Cards stores gift card records and activity in three database tables. Use this reference when investigating a missing table with a developer or hosting provider. Each table name begins with the site’s database prefix. For example, if the prefix is wp_, the gift card table is named wp_woocommerce_gc_cards. If gift card codes are not […]

  • Troubleshooting Gift Cards

    Use this guide to troubleshoot problems with gift card codes, delivery, and the delivery date field. Gift card code not generated Gift Cards creates a code when the order is paid or marked Completed. Check the order status and look for the code under Marketing > Gift Cards. If the order is paid or completed […]

  • Gift Cards

    Overview Gift Cards allows you to create and sell prepaid, multi-purpose gift cards that customers can digitally redeem at your store. Every time you receive an order for a gift card, a unique gift card code of equal value is generated and sent to the specified recipient. The gift card owner can: Documentation Contents Store […]

  • Store Owner’s Guide

    Requirements The current version of Gift Cards requires: WooCommerce core uses Action Scheduler for many important tasks, such as installing updates. Gift Cards depends on Action Scheduler for processing and e-mailing Gift Card codes to recipients. If WP Cron is disabled without another way to run scheduled tasks, or your server cannot perform loopback requests, […]

  • Compatibility and Integrations

    Gift Cards has been designed from the ground up to follow WooCommerce conventions and sound engineering practices. However, we cannot guarantee that every plugin and payment gateway will work seamlessly and predictably with it. Supported Extensions Our team has tested and officially supported the following extensions for use with gift cards. This list is not […]

  • Feedback and Suggestions

    Don’t see a feature in Gift Cards that you think would be useful? We’d love to hear it: Reach out to our support team and we’ll consider adding it in a future release.

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