Overview
↑ Back to topGift Cards allows you to create and sell prepaid, multi-purpose gift cards that customers can digitally redeem at your store.
Every time you receive an order for a gift card, a unique gift card code of equal value is generated and sent to the specified recipient. The gift card owner can:
- Use it to pay for orders by entering the code directly at checkout.
- Add the gift card to their account for later use.
Documentation Contents
↑ Back to topStore Owner’s Guide
Customize & Extend
Troubleshooting & Feedback
Developer Resources
- REST API Reference
- Add a recipient name field to gift cards
- Automatically redeem gift cards for signed-in customers
- Change the gift card delivery calendar styling
- Choose the characters used in gift card codes
- Generate gift cards when an order moves to Processing
- Hide the gift card delivery date field
- Limit the gift card message field in the browser
- Match the gift card recipient and billing email at checkout
- Prevent partial gift card payments on subscription renewals
- Remove coupons when a gift card is used for payment
- Remove the gift card form from classic checkout
- Set a fixed expiration time for gift cards
- Set a scheduled gift card delivery time
- Show a quantity selector for gift card products
- Show gift cards on a custom account page
- Show the remaining balance of applied gift cards
Troubleshooting & Support
↑ Back to topPurchased Gift Cards and need assistance? If you’ve found an issue:
- Ensure you have the latest versions of all extensions and themes. Go to WooCommerce > System Status to check for plugin updates and other important information that may require your attention.
- Rule out a plugin conflict: Turn off all plugins except WooCommerce and WooCommerce Gift Cards. If the issue is resolved, find the plugin that triggers it by re-activating plugins one by one.
- Rule out a theme conflict. Activate Storefront, or a default WordPress theme such as Twenty Fourteen and check if the issue still occurs. If it doesn’t, please contact your theme author(s).
- See Troubleshooting Gift Cards for possible solutions.
- Use the WooCommerce Self Service Guide.
If you followed these steps but the issue persists, get in touch with us via the Help Desk!
