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Documents

• Cart Abandonment Emails

  Cart abandonment emails are a big opportunity for store owners to recover otherwise lost revenue. There are many reasons why a customer leaves your store with a cart filled to the brim, but alas it happens. Follow-up Emails is an email program that allows you to automatically engage and communicate with potential customers that leave […]

• Creating and Enabling Twitter

  Sending Tweets to your customers is now easy and automated. You can create Follow Ups that send Twitter messages when they make a purchase (or whatever other trigger you need). There are just a few steps for getting started with Twitter. You must have a Twitter account. Before starting here, please set up your Twitter […]

• Custom Email Templates

  You can now build your own custom templates for your emails from WooCommerce. Creating email templates If you want to use a different email template than the ones provided, you can add the new template file in your child theme code. Similar to how templating works in WooCommerce core, Follow-Up Emails will automatically recognize all […]

• Email triggers and events

  WooCommerce Follow-ups is a premium extension. Introduction to Triggers Each Follow Up type is designed for a different function, and as such, each can be used for a specific purpose in your marketing plan. This section provides an outline of all the unique triggers that are available for each email and Twitter message type. Remember that […]

• Email variables and merge tags

  Introduction to variables Each follow-up type is designed for a different function, and used for a specific purpose in your marketing plan. This section provides an outline of all the unique variables that are available for each email and Twitter message type. Remember that some email types will only work only if an additional plugin […]

• Follow up Email Tutorials

  WooCommerce Follow-ups is a premium extension. The following are a long list of tutorials for setting up emails based upon different customer and store scenarios. Scenario Link to Tutorial Failed payments or Pending order status Read the tutorial Suspended subscriptions or failed subscription payments Read the tutorial Before an active subscription expires Read the tutorial After […]

• How to create a Follow-up Email Before a Subscription Expires

  WooCommerce Follow-ups is a premium extension. How create an Email to send before your subscriptions expire Automatically warning or notifying your subscribers of an impending subscription expiration can be a key function to ensuring your recurring revenues. Letting subscriptions expire without notifying your customers could have these negative effects: Decrease in revenue Decrease in subscriber counts […]

• How to create a Follow-up Email Before a Subscription Renews

  WooCommerce Subscriptions can send a range of emails for different subscription events, like renewal, cancellation or upgrade. However, it does not include any way to email subscribers before, or after, one of these events. Therefore, it does not include a way to email to a customer before her subscription renews. The Follow-Up Emails extension, on the other hand, […]

• How to create a Follow-up Email for Completed Orders

  WooCommerce Follow-ups is a premium extension. How create an Email for Completed Orders Following up automatically with customers that have a completed order is important. There are many reasons to utilize Follow Up Emails versus the core WooCommerce emails. Some of these reasons include: The ability to customize email templates by product or category The ability […]

• How to create a Follow-up Email for Failed Subscription Payments

  WooCommerce Follow-ups is a premium extension. How create an Email for Failed Subscription Payments Following up automatically with customers that have a failed subscription payment is an important key to securing and increasing revenue. Subscription customers: Often assume that everything is worked as planned That their subscription will be shipped/delivered in short order That their payment […]