Documentation

Learn how to set up, customize, and expand the functionality of WooCommerce

Troubleshooting

Not sure where to start? Check out our Troubleshooting Guide to read about common issues and their solutions.


Documents

  • ssl_error_rx_record_too_long

    This error: SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) is caused by a misconfiguration of SSL/apache (commonly port settings and VirtualHost settings). In most cases the hosting provider, or server administrator, will need to fix the problem (it is not a WooCommerce issue). If you don’t need SSL you […]

  • jQuery.cookie.js/jQuery.cookie.min.js scripts fail to load

    This is a problem with the server-setting, meaning that your hosting company will need to solve this on your behalf. The problem is outdated MOD_SECURITY core ruleset. Option 1: Get your host to update the rule set This is by far the best option as everything will then work as by design. Contact your hosting […]

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