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  2. Troubleshooting

ssl_error_rx_record_too_long

This error:

SSL received a record that exceeded the maximum permissible length.
(Error code: ssl_error_rx_record_too_long)

is caused by a misconfiguration of SSL/apache (commonly port settings and VirtualHost settings). In most cases the hosting provider, or server administrator, will need to fix the problem (it is not a WooCommerce issue).

If you don’t need SSL you can alternatively turn off the ‘Force SSL’ setting in WooCommerce > Settings.

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