Learn how to set up, customize, and expand the functionality of your WooCommerce products with our library of documentation and tutorials.
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Frequently Asked Questions


Documents

  • Built with WooCommerce – Did not get my order or refund

    Ordering something online and getting an email that the product is on its way is an exciting feeling. But what if you never receive what you ordered? Or are expecting a refund for a returned product? Because we have no access to sites and stores using our open-source software, nor oversee the payments process, we […]

  • Create a new administrator account in WordPress

    To provide the quickest support in certain, trickier cases, our Happiness Engineers may request an Administrator account on your site to take a closer look at the issue. If that scenario arises, we’ll request that you create a temporary admin login for us, which should be deleted once we are finished. Create user account Send […]

  • How to handle multiple regions and currencies with WooCommerce

    In a global age, very few store owners only sell to one region, with one language and one currency. There are a number of different things that play a role, and below we’ll discuss several of those. What you want to offer Solution Links Multiple taxes and shipping zones WooCommerce core Download Multiple currencies Currency […]

  • Finding PHP Error Logs

    With WordPress and WooCommerce, PHP error logs can be useful when investigating an issue with a site. This guide will provide steps and information about accessing the PHP error logs either within WooCommerce or on a hosting server. WooCommerce Logger WooCommerce features a logging system accessible via WooCommerce > Status > Logs, which records PHP […]