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Frequently Asked Questions


  • Create a new administrator account in WordPress

    To provide the quickest support possible, it is helpful if you include an administrator account so our Happiness Engineers can take a look at the issue. We recommend creating a temporary admin login, which can then be deleted once we are finished. Create user account In your WordPress Dashboard, go to: Users > Add New. […]

  • How to handle multiple regions and currencies with WooCommerce

    In a global age, very few store owners only sell to one region, with one language and one currency. There are a number of different things that play a role, and below we’ll discuss several of those. What you want to offer Solution Links Multiple taxes and shipping zones WooCommerce core Download Multiple currencies Currency […]

  • Finding PHP Error Logs

    With WordPress and WooCommerce, PHP error logs can be useful when investigating an issue with a site. This guide will provide steps and information about accessing the PHP error logs either within WooCommerce or on a hosting server. WooCommerce Fatal Errors Log WooCommerce 3.2 introduced a log that displays PHP fatal errors. This log can […]


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