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Documents

• SSL by proxy problems (Network Solutions)

  Hosts that insist on SSL by proxy, such as Network Solutions), will cause problems with WordPress and WooCommerce because they prevent PHP and the WordPress is_ssl() function from detecting if the page is being served over HTTPS. This causes a redirect loop. In Network Solutions’ own words: Network Solutions® uses a proxy SSL; this does not allow the […]

• ssl_error_rx_record_too_long

  This page explains how to resolve the “SSL received a record that exceeded the maximum permissible length” error (error code: ssl_error_rx_record_too_long). This error is typically caused by server configuration rather than WooCommerce settings, commonly involving SSL certificate setup, port settings, and VirtualHost settings. Symptoms When this error occurs, your browser displays an error page instead […]

• Fatal error: Call to undefined function is_woocommerce_active()

  This document helps you resolve the “Fatal error: Call to undefined function is_woocommerce_active()” error in WooCommerce. This error typically occurs because of outdated extensions or a conflict with a third-party theme. The error message appears as: Fatal error: Call to undefined function is_woocommerce_active() Possible causes This error can be triggered by the following conditions: Regain […]