Categories

• Troubleshooting

  Not sure where to start? Check out our Troubleshooting Guide to read about common issues and their solutions.
  • WooCommerce self-service guide
  • Troubleshooting using Health Check
  • Email troubleshooting
  • See all topics

• Privacy

  Information about what customer data may be collected and shared when a store uses extensions sold on WooCommerce.com. For information about your privacy when making purchases on WooCommerce.com, visit automattic.com/privacy.
  • Privacy considerations when using official shipping extensions
  • Privacy considerations when using official payments extensions
  • Advisory: Phishing campaign targeting WooCommerce stores
  • See all topics

• Frequently Asked Questions

  • Frequently Asked Questions
  • Email and SMTP providers
  • Extension translations
  • See all topics

Documents

• Get help in your WooCommerce store admin dashboard

  You can access help from most WooCommerce pages in your store’s WP Admin dashboard via the Help tab. How to find the Help tab Help options A detailed help screen will appear with three tabs on the left side: More information The right-hand sidebar contains more options:

• How to get help

  To get support for issues and questions you might have, there are two paths: Chat with our AI assistant On each page of our documentation, as well as on the Get Support page of your account area, we have a WooCommerce specialist AI Assistant with access to all the documentation on WooCommerce.com, which is purpose-built […]

• Advisory: US de minimis is ending — what to know (and do)

  What has happened As of August 29, 2025, the United States (US) no longer offers duty-free treatment on imports valued under $800 USD. All packages — regardless of size or cost — are now potentially subject to customs duties. The decision stems from an executive order signed on July 30, 2025, which triggered the change. […]