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Shop as a Customer for WooCommerce

Shop as a Customer to Create Orders for Offline Users. Switch Between Admin and Customer View in a Few Clicks!
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Shop As A Customer and Create Orders For Offline Users

WooCommerce shop as a customer plugin allows admin to use their online store as a customer to create orders on behalf of registered or new customers. Shop as Customer allows you to access the front end of your store as a customer and manage orders that are received by phone or email.

With just one click, you can switch between the customer and the administrator. This plugin has a user-friendly interface and placing orders on behalf of your customers is now easier which leads to increased store conversion.

Features

  • Create orders on behalf of customers
  • Shop as a guest customer
  • Switch to any user role
  • View Customer Logins History in Log
  • Search customers by name or email
  • Record orders you take on the phone, email, etc.
  • Use the store as a customer
  • Switch between user and admin mode easily
  • Option to use offline payment method for order
  • Search customers by address, company name, and phone number
  • Send invoices to customers from the thankyou page
  • Allow specific user roles to log in as a customer
  • Compatible with User Role Editor
This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.

Shop as any customer

WooCommerce shop as a customer allows the admin to easily switch to any customer and create an order for them. It displays a list of all your customers and other user roles.

shop as a customer allows the admin to easily switch to any customer and create an order for them

Shop as a guest customer

This plugin enables you to switch to a guest user to shop as a guest customer on your online store.

WooCommerce shop as a customer - Shop as guest customer

View Customer Logins History in Log

WooCommerce login as a customer can record the history of customers’ accessed accounts. You can easily view and export these records, as well as contact customers through WhatsApp. This plugin is also compatible with Order on Whatsapp.

WooCommerce shop as a customer - Login history log

Search Customers by name or email

Admin can easily find any customers by searching them by name or email with WooCommerce shop as a customer.

Search Customers by name or email

View customer orders and profiles

WooCommerce Login as a customer enables the store admin to select any customer from the list to see their profile and orders and can switch to the specific customer.

View customer orders and profiles

Switching back to Admin

Shop as a client allows the admin to change its status easily by clicking on the ‘Switch Back’ button in the bar.

Shop as a Customer - Switching back to Admin

Search Customers by their Information

Easily search any customers based on their company name, address, and phone number. This way you can easily search a customer based on their information and start shopping as a customer.

Search Customers by their Information

Send Order Invoices to Customers

Keep customers informed when you log in and shop as a customer. Send the order invoice to the customer from the thankyou page so they have all the details of the order placed by you.

Offline payment method option

Admin can use the offline payment method when they are ordering the products on behalf of customers.

shop as a customer - Offline payments

Allow specific user roles to log in as a customer

You can also empower specific users by giving them roles so that they can also log in and shop on behalf of your valuable customers.

WooCommerce shop as client - Allow specific user roles to log in as a customer

 

Compatibility

Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:

Themes Compatibility

  • Store Front
  • Avada
  • Flatsome
  • Woodmart
  • WooCommerce default theme
  • Divi

Builders

  • Elementor
  • Bakery

Compatible with

  • Multi-Site
  • PHP 8

Frequently asked questions

How does the Shop as Customer plugin help store admins?

This plugin allows store admins to switch between admin and customer views effortlessly. You can create orders on behalf of customers who place orders via phone, email, or in-person requests, improving customer service and conversion rates.

Is there a way to search for customers quickly?

Yes, you can search for customers using their name, email, company name, address, or phone number, making it easy to find and manage customer accounts.

Can specific user roles be granted access to log in and shop as a customer?

Yes, the plugin allows you to empower specific users with roles, enabling them to log in and shop on behalf of customers as well.

Can I send order invoices to customers?

Yes, when placing an order on behalf of a customer, you can send an invoice directly from the Thank You page, ensuring they receive all order details.

Can I switch back to admin mode after shopping as a customer?

Yes, switching back is simple—just click the ‘Switch Back’ button in the top bar, and you will return to your admin role.

Does the plugin support offline payments?

Yes, when placing orders for customers, you can use offline payment methods to record cash or manual transactions.

Customer reviews

Average rating 3.8
24 reviews
5 stars, 67% of reviews
4 stars, 0% of reviews
3 stars, 4% of reviews
2 stars, 8% of reviews
1 star, 21% of reviews
24 reviews
  • eric jacobs
    Rated 5 out of 5
    Support
    Dec 9, 2024
    Support
    Easy to install and use. Hit the mark for us so far as we get our new system up and running. Ran into a small issue that seemed to be related to our particular install. The support was excellent! Major factor when your business depends on a app like this.
    • FmeAddons
      Dec 10, 2024
      Thank you for your feedback !!
  • stoveindustrysupplies
    Rated 5 out of 5
    Ease of use
    Nov 6, 2024
    Ease of use
    Just wanted to come on here and show my support for this plugin. It's literally the main feature of our business. We could'nt be without it. We've never had any issue. We have had it around 7 months. And we just very happy with it and wanted to give credit where credit is due!
    • FmeAddons
      Nov 6, 2024
      Thank you for your feedback !!
  • globalriver
    Rated 5 out of 5
    Dec 8, 2023
    Great Plugin, great support
    This plugin makes dealing with customer enquiries so much easier. We had a small issue with the functionality when we moved to a different host but when we contacted support then went above and beyond to fix this issue for us. Great service indeed!
    • FmeAddons
      Dec 8, 2023
      Thank you for your feedback !!
  • phil261117
    Rated 3 out of 5
    Sep 1, 2023
    Average at best, but better than nothing
    Our old "shop as customer" plugin stopped being supported so we tried this one. At the time, the description said you could search by email or name. Support said it can only search by email. When I performed a check on slow running queries on my DB, the only one that came up was for this plugin. I used it for a year but luckily figured out a home grown solution through our CRM.
    • FmeAddons
      Sep 4, 2023
      Hello, We apologize for the issues in our plugin and any inconvenience it may have caused. We've resolved this issue now, the search bar is searching by name and also by email. Please contact us at support@fmeaddons.com and support team will provide you with an update ASAP Thank you
  • nivowebwp
    Rated 2 out of 5
    Aug 1, 2023
    Really bad The only one who works for my case
    It's poorly translated and the global logic is really bad. For exemple, if there are two peoples using shop as customer at the same time, the last who complete his order will be redirect on the account of the other admin. The loading animation glitch, the header when you shop as a customer is ugly and dont give you the fealing that it's working. If you want to shop as a customer you have to know the email adress of every customer because typing the full name or the the name of the company is not understand. And if you enter the full mail adress by a copy/paste, it wont propose you the customer you want, and you can't continue, you have to delete letters to write one and then it show you the...
    • FmeAddons
      Aug 2, 2023
      Hello, We apologize for the issues in our plugin and any inconvenience it may have caused. We can fix these issues that you mentioned ASAP, Please contact us over support@fmeaddons.com and we will assist you right away. Thank you

Extension information

  • PHP version required: 7.2
  • Requires at least WordPress: 4.4
  • Requires at least WooCommerce: 3.0

Countries

  • Worldwide

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