How To CHMOD the cache folder

An image resizer may need permission to save resized images in a cache folder. The folder location depends on your theme or image-resizing tool; check its documentation for the correct path. If the resizer can’t write to the folder, ask your hosting provider to check its ownership and permissions.

What is CHMOD?

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CHMOD changes a file or folder’s permissions. The permissions needed for a cache folder depend on your server’s ownership and configuration.

Ask your hosting provider which ownership and permissions allow the image resizer to write to its cache folder. Avoid setting the folder to 777, which lets every user write to it.

After your host makes a change, reload an affected page and check that the resized image appears. If it still fails, share the page URL and any error message with your host.

Tutorials

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See the WordPress guide to changing file permissions for more information and security considerations.

FTP programs

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Use a file-transfer app that supports SFTP, such as FileZilla, if your host offers SFTP. SFTP encrypts your connection and credentials.

Ask your hosting provider for the host name, username, and authentication method, such as a password or SSH key.

Questions and support

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Do you still have questions and need assistance? 

This documentation is about the free, core WooCommerce plugin, for which support is provided in our community forums on WordPress.org. By searching this forum, you’ll often find that your question has been asked and answered before.

If you haven’t created a WordPress.org account to use the forums, here’s how.

  • If you’re looking to extend the core functionality shown here, we recommend reviewing available extensions in the WooCommerce Marketplace.
  • Need ongoing advanced support or a customization built for WooCommerce? Hire a Woo Agency Partner.
  • Are you a developer building your own WooCommerce integration or extension? Check our Developer Resources.

If you weren’t able to find the information you need, please use the feedback thumbs below to let us know.

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