Local payment methods

By default, WooPayments accepts payments via credit and debit cards. If you would like to add some region-specific / local payment methods to your checkout, it’s also possible to enable the following:

Enabling local payment methods

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To enable local payment methods:

1. Go to Payments > Settings.
2. Scroll down to the Advanced settings section.
3. Ensure the Enable multi-currency box is checked.
   • This is necessary because, as noted above, local payments methods require a specific currency before customers can use them. For more information on the multi-currency setting, please see this document.
4. Click the Save Changes button at the bottom of the page.
5. Refresh the page.
6. Scroll down to the Payments accepted on checkout section.
7. Enable the methods you want to offer in checkout.
8. Click the Save Changes button at the bottom of the page.

Payment methods can be disabled by unchecking their box and saving the settings.

What if a payment method can’t be enabled?

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Depending on your account status, certain payment methods may be unavailable, and you’ll be asked to contact support to enable them. When contacting our staff, please make sure to include the name of the payment method you want to enable.

It might also help to make sure that your account isn’t restricted or missing any information, since that can affect payment method availability as well.

Merchant requirements

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A given local payment method may not be available in every country. Please see the table below to find out which local payment methods you can use based on your WooPayments account country.

Payment Method	Can be used by merchants in…
Alipay	Any supported country except Poland and UAE
Bancontact	Any supported country except UAE
EPS	Any supported country except UAE
GrabPay	Singapore only
iDEAL	Any supported country except UAE
Multibanco	Europe, the U.K., and the U.S.
Przelewy24	Any supported country except UAE
SEPA Direct Debit	Any supported country except UAE
WeChat Pay	Multiple countries, see below

WeChat Pay merchant country availability

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WeChat Pay is only available to approved merchants whose WooPayments account is registered in one of the following countries:

If your country is not listed above, WeChat Pay will not appear as an available option in your WooPayments settings.

Alipay and WeChat Pay additional requirements

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Before enabling Alipay or WeChat Pay, make sure your website is complete, publicly accessible, and accurately reflects the products or services you offer. Incomplete or placeholder sites are a common reason for rejection during the approval process. This includes:

• Your site must be live and not under construction or password-protected.
• All listed products or services should be visible and clearly described.

While not an explicit requirement, we recommend that important business details — such as your company name, contact info, and policies — are easy to find.

This requirement comes from Alipay and WeChat Pay’s review process and applies to all merchants. Enabling these payment methods before your website is ready may result in approval delays or even rejection.

Alipay and WeChat Pay approval delays

Alipay and WeChat Pay are subject to approval delays of up to five business days after being enabled in WooPayments. During this time, these payment methods may not appear at checkout, even if they are turned on in your settings.

This delay is part of the standard onboarding process and applies to all eligible accounts. If Alipay or WeChat Pay are still not available five business days after either payment method is enabled, please contact support so we can help look into it.

iDEAL additional requirements

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If your business is based in the Netherlands, iDEAL also requires that your website displays your KVK number on file with the Chamber of Commerce.

If you use iDEAL but are based outside the Netherlands, your website must display your company registration number with the equivalent local official body.

Przelewy24 (P24) additional requirements

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The Przelewy24 (P24) payment method has a number of additional requirements that must be met in order to enable it. If you attempt to enable P24 on your account, but you are unable to do so, it’s likely that the P24 team has reviewed your site and determined that one or more of these requirements are missing.

In order to offer Przelewy24 (P24) on your site, you must provide:

• A valid business website URL
• A company tax ID or VAT ID

In addition, your website must clearly display:

• A list of the products or services you sell, including prices
• Your company’s legal information, including address, tax ID, and registration number
• Links to your refund policy and privacy policy

Once you’ve confirmed that these requirements have been met, please contact our support team to request activation of Przelewy24. Your site will then be reviewed by Przelewy24, and our team will inform you of their decision.

Przelewy24 (P24) restricted businesses

In addition to our general list of prohibited or restricted products, businesses using the following MCCs are not eligible to use Przelewy24. (If you would like to change your MCC to a different one, please see this document.)

Category	MCC
Railroads – freight	4011
Local and suburban mass passenger transportation	4111
Passenger railways	4112
Taxis, limousine services	4121
Local and suburban bus transportation	4131
Cruise lines	4411
Boat rental and leasing services	4457
Airlines, air carriers	4511
Travel agencies, tour operators	4722
Package Tour Operators Germany Only	4723
Passenger transportation services – not elsewhere classified (e.g. mountain railways, carriages)	4789
Money transfer	4829
Marketplaces	5262
Automobile and truck dealers (used only)	5521
Gun and Ammunition store	5723
Bars, cocktail lounges, nightclubs without adult entertainment	5813
Pharmacies, drug stores	5912
Alcoholic beverage stores (beer, wine, liquor)	5921
Antique shops – sales, repairs, restorations	5932
Direct marketing – insurance services	5960
Direct marketing – travel-related arrangement services	5962
Door-to-door sales	5963
Direct marketing – combination catalog and retail merchants	5965
Direct marketing – outound telemarketing	5966
Direct marketing – inbound telemarketing (e.g. information services, adult chat and entertainment)	5967
Direct marketing – continuity/subscription (e.g. direct mail book clubs, magazine/newspaper/collectible series subscriptions)	5968
Direct marketing – other direct marketers – not elsewhere classified	5969
Cigar stores and stands – tobacco goods, e-cigarettes, tobacco substitute products	5993
Manual cash disbursements – financial institutions	6010
Merchandise and services – financial institutions	6012
Quasi cash – financial institutions	6050
Quasi cash – merchants (e.g. money exchange, crypto currencies)	6051
Securities/stock brokers	6211
Insurance – sales, underwriting, premiums	6300
Real estate agents and managers – rentals	6513
Payment transactions – financial institutions	6532
Payment transactions – merchants	6533
MoneySend – intracountry	6536
MoneySend – intercountry	6537
MoneySend – funding	6538
Funding transactions (e.g. loading of funds onto a stored value or prepaid card)	6540
Lodging – hotels, motels resorts	7011
Timeshares (real estate)	7012
Campgrounds, trailer parks	7033
Bars, night clubs with adult entertainment, sex trade, escort services, explicit dating platforms	7273
Advertising Services	7311
Collection Agencies	7322
Car rental agencies	7512
Truck rental	7513
Motor home and recreational vehicle rental	7519
Government Owned Lottery (U.S. Region Only)	7800
Internet Gambling (U.S. Region Only)	7801
Government Licensed Horse/Dog Racing (U.S. Region Only)	7802
Video entertainment rental stores	7841
Casinos, lotteries, sports betting, online gambling	7995
Amusement parks, carnivals, circuses, fortune tellers (incl. esoterism, astrology)	7996
Medical doctors – not elsewhere classified	8011
Dentists, orthodontists	8021
Osteopathic physicians	8031
Chiropractors	8041
Optometrists, ophthalmologists	8042
Chiropodists, podiatrists	8049
Hospitals	8062
Dental and medical laboratories	8071
Attorneys, legal services	8111
Universities, colleges of higher education	8220
Correspondence schools	8241
Business schools	8244
Trade and vocational schools	8249
Charitable (non-political) organizations, social service organizations	8398
Political organizations	8651
Religious organizations	8661
Collection of taxes and penalties (e.g. tax assessors’ offices, customs bureaus)	9311
Government services – not elsewhere classified	9399
Government-owned lotteries (Norway, Poland, Sweden only)	9406
Airlines and Air Carriers	3000-3350
Lodging – Hotels, Motels, Resorts	3501-3999
Computer network/online services (e.g. Internet access, e-mail/Website hosting, cyberlockers)	4816
Cable/satellite/pay-TV/radio services	4899
Wholesale distributors of computer hardware, software and related equipment	5045
Wholesale distributors of hospital equipment and medical supplies	5047
Wholesale distributors of jewelry, watches, precious stones and metals	5094
Wholesale distributors of durable goods – not elsewhere classified	5099
Wholesale distributors of prescription medicine and drug store supplies	5122
Specialty food stores – not elsewhere classified (e.g. market stands, vending machines, health food, delicatessens, dietary supplements)	5499
Automobile and truck dealers – sales, service, repairs, parts and leasing	5511
Boat dealers	5551
Camper dealers, recreational and utility trailers	5561
Motorcycle shops and dealers	5571
Motor home dealers	5592
Snowmobile dealers	5598
Furniture and home furnishings stores	5712
Computer software stores	5734
Digital goods – audiovisual media incl. books, movies, music (download, streaming)	5815
Digital goods – games	5816
Digital goods – software application download/remote access (excluding games)	5817
Digital goods (multi-category)	5818
Pawn shops	5933
Clock, jewelry, watch and silverware stores	5944
Art dealers, galleries	5971
Religious goods stores	5973
Cosmetic stores, perfumeries	5977
Pet shops – pet food and supplies	5995
Miscellaneous and specialty retail stores – not elsewhere classified (incl. erotic goods, firearms, fireworks)	5999
Personal services – not elsewhere classified (e.g. household and animal services, body piercing and tattooing)	7299
Commercial art/graphic design/illustration service providers (generally selling to advertising agencies, publishers and other businesses)	7333
Software programming/design, data entry/processing	7372
Computer maintenance, repair and services – not elsewhere classified	7379
Business services – not elsewhere classified (e.g. conference management, meeting planners, locksmiths, packing services)	7399
Furniture reupholstery and repair	7641
Ticket agencies promoting theaters/musicals/operas/concerts, theatrical producers, scenery/lighting/theatrical equipment providers, casting agencies	7922
Bands, orchestras and miscellaneous entertainers – not elsewhere classified	7929
Ticket agencies promoting sports events, sport arenas and stadiums, professional sports clubs, sports promoters	7941
Ticket sale for exhibitions, craft shows, museums, tourist attractions	7991
Video game arcades/establishments (incl. interactive games, paintball, instant photograph booths)	7994
Opticians, optical goods, eyeglasses	8043
Health practitioners, therapists, medical services – not elsewhere classified	8099
Schools and educational services – not elsewhere classified	8299
Testing laboratories (non-medical)	8734
Professional services – not elsewhere classified (e.g. research firms, financial planners, graphic designers, guest speakers, appraisers, auction houses)	8999

Country and currency requirements

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Local payment methods will only show in checkout if the customer billing country and the customer currency meet the requirements shown below.

Payment Method	Customer Billing Country	Customer Currency
Alipay	No restrictions	Varies, see below
Bancontact	Belgium	EUR
EPS	Austria	EUR
GrabPay	Singapore	SGD
iDEAL	Netherlands	EUR
Multibanco	Portugal	EUR
Przelewy24 (P24)	Poland	EUR or PLN
SEPA Direct Debit	Any SEPA country	EUR
WeChat Pay	Varies, see below	Varies, see below

If these requirements are not met, the payment method will be hidden since the customer cannot use it anyway.

Alipay Customer Currencies

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Alipay supports multiple customer currencies, and there are no restrictions on the billing address allowed at checkout. However, the currency used at checkout needs to match the currency of your WooPayments account. Example: Alipay will only be available at checkout on a US WooPayments account if the currency is set to ($)USD.

Expand to view Alipay customer currency details

Merchant Country	Supported Customer Currencies
Australia	AUD
Austria	EUR
Belgium	EUR
Bulgaria	EUR
Canada	CAD
Cyprus	EUR
Czech Republic	EUR
Denmark	EUR
Estonia	EUR
Finland	EUR
France	EUR
Germany	EUR
Greece	EUR
Hong Kong	HKD
Ireland	EUR
Italy	EUR
Japan	JPY
Latvia	EUR
Lithuania	EUR
Luxembourg	EUR
Malta	EUR
Netherlands	EUR
New Zealand	NZD
Norway	EUR
Portugal	EUR
Romania	EUR
Singapore	SGD
Slovakia	EUR
Slovenia	EUR
Spain	EUR
Sweden	EUR
Switzerland	EUR
United Kingdom	GBP
United States	USD

WeChat Pay Customer Currencies

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WeChat Pay is only available to customers using a billing address that matches any of the countries listed below. However, the currency used at checkout needs to match the currency of your WooPayments account. Example: WeChat Pay will only be available at checkout on a US WooPayments account if the currency is set to ($)USD.

Expand to view WeChat Pay customer currency details

Merchant Country	Supported Customer Currencies
Australia	AUD
Austria	EUR
Belgium	EUR
Canada	CAD
Denmark	DKK, EUR
Finland	EUR
France	EUR
Germany	EUR
Hong Kong	HKD
Ireland	EUR
Italy	EUR
Japan	JPY
Luxembourg	EUR
Netherlands	EUR
Norway	NOK, EUR
Portugal	EUR
Singapore	SGD
Spain	EUR
Sweden	SEK, EUR
Switzerland	CHF, EUR
United Kingdom	GBP
United States	USD

Minimums and maximums

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All payment methods have minimum and maximum transaction amounts. The list below shows any exceptions to those that are specific to a given local payment method.

• Multibanco has a maximum charge amount of 99,999 EUR.

Refund time limits

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Local payment methods have limited refund time windows, outside of which you will not be able to refund a payment. Those time limits are:

Payment Method	Refunds must be issued within…
Alipay	90 days
Bancontact	180 days
EPS	180 days
GrabPay	90 days
iDEAL	180 days
Multibanco	365 days
Przelewy24	180 days
SEPA Direct Debit	180 days
WeChat Pay	180 days

Closed betas

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The following payment methods are currently in closed beta and are only available to a select few merchant accounts:

• SEPA Direct Debit

We won’t be adding these payment methods to any additional accounts at this time. However, we hope to enable them for all merchants in the future.