Currencies with WooPayments

WooPayments can accept payments in over 100 different currencies. This guide explains the different types of currencies that may be involved in a transaction, how currencies and transactions interact, and how to see which currencies were involved in a transaction.

Refer to our documentation on multi-currency to learn how to display your products in your customer’s preferred currency, manage exchange rates, and select other configuration options.

A single transaction can potentially involve multiple currencies:

• The customer currency is the currency displayed to customers while they browse your store and the currency they are charged in when they pay for their order.
  • This can also be referred to as the “presentment currency.”
  • By default, the customer currency will be the same as the store currency in your WooCommerce settings.
  • Using WooPayments’ built-in multi-currency functions, the customer currency can be changed.
• The payout currency is the currency in which funds are paid out into your bank account.
  • This can also be referred to as the “settlement currency.”
  • The payout currency may not always be the same as the customer currency.
  • For some merchants, it’s possible to receive payouts in different currencies into different bank accounts.

The WooPayments dashboard can track the currencies involved in each transaction, including payouts, payments, and disputes. This section highlights the elements of the dashboard that provide details on a transaction’s currency.

The Payments > Transactions page lists all WooPayments transactions, regardless of currency. The amount, fees, and net amount are all displayed in the payout currency.

Transactions which required a currency conversion in order to be paid out have a tooltip to view the amount paid by the customer in the customer currency.

The transaction detail page shows the amount in the customer currency at the top. Below that, that amount is converted into the payout currency and displayed alongside the fees and net amount that was (or will be) paid out.

The timeline view shows the exchange rate used when converting the customer currency to the payout currency. The fee for currency conversion is also shown.

The payout detail page shows both the amount transferred to your bank account as well as all of the individual transactions associated with that particular payout. The amounts displayed on this page are in your payout currency.

For transactions in a customer currency other than a payout currency, a tooltip displays the amount paid by the customer in the customer currency: