Subscription Switching with Coupons

Subscription switches can be tricky, especially when involving coupons. This section clarifies coupon application during switches, helping you understand available discounts and their usage timing.

Switching from one subscription to another uses the normal checkout process. Consequently, coupon application for switches closely mirrors that of standard subscription purchases. Let’s take a look at this below:

The only difference is that cart, product, and signup fee coupons only apply if:

• the new subscription has a sign up fee. or;
• the new subscription has a gap payment, or;
• the new subscription’s first recurring payment is charges at the time of the switch.

This is because these coupons can only be applied to an initial payment. When there is no initial payment, these coupons cannot be applied.

A Recurring Discount coupon applied to an existing subscription does not automatically transfer to the new subscription during the switch.

To maintain the discount on the new subscription, the customer needs to apply the same coupon again, or apply a new coupon.