What is a WordPress.com account?

A WordPress.com account is the passport that allows you to access WooCommerce.com and other services owned by Automattic.

Why do I need a WordPress.com account to login into the WooCommerce mobile app?

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We have switched sign in to WooCommerce.com over to WordPress.com. To shop and manage purchases on WooCommerce.com, you’ll need to create and/or connect an existing WordPress.com account.

The WooCommerce mobile app needs to create a connection to your website. This is important for WooCommerce stores as orders and sales data are sent to your mobile devices. That secure connection is provided via Jetpack. 

To install Jetpack plugin you need a WordPress.com account.

Where do I find my WordPress.com account?

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There are two ways to find your WordPress.com email:

For self-hosted sites: You can find the account in the Jetpack section -> Dashboard -> Account connection.

For atomic sites: Please check the https://wordpress.com/me page for your account email details.

If you have a WooCommerce.com account and are already logged into WordPress.com, please follow the steps mentioned here to connect your WordPress.com account to WooCommerce.com.

I don’t have a WordPress.com account

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If you have an existing WooCommerce.com account and do not have an existing WordPress.com account:

1. Go to My Account at WooCommerce.com at: woocommerce.com/my-account/
2. Click the Create an account text link on the next screen
3. Sign up for a WordPress.com account by entering an E-mail Address, Username and Password.
4. Click Create Your Account to sign up.
5. Enter your existing WooCommerce.com email address and password and click Connect Account.

If you don’t have a WordPress.com account and need to register a new WooCommerce.com account, you are brought to the signup screen.

1. Select Get started on the homepage of WooCommerce.com.
2. Sign up for a WordPress.com account by entering an E-mail Address, Username and Password.
3. Click Continue to signup.
4. Approve to authorise WooCommerce.com to use your WordPress.com account to log into WooCommerce.com.
5. Select I don’t have a WooCommerce account.
6. Continue.

This page covers all the scenarios for both New and Existing WooCommerce.com users.

Is there any way to log into WooCommerce.com without a WordPress.com account?

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No. If you would like to read more about some of the additional benefits of using WordPress.com accounts on WooCommerce.com you can read more about that here.