Docs
-
Abusive Content on a Store Built with WooCommerce
WooCommerce is a free, open-source product that is available for anyone to download and use with their self-hosted WordPress site. While this means a lot of wonderful products are sold through our software, the open-source and distributed nature of WooCommerce means that there may also be stores using the platform for purposes that are malicious […]
-
Actualizar PHP y WordPress
Para optimizar el rendimiento y la seguridad de tu tienda en WooCommerce, debes ejecutar las versiones mínimas compatibles de PHP y WordPress. Esto mantiene tu negocio funcionando sin problemas y crea la mejor experiencia en línea para los clientes. Requisitos mínimos de WooCommerce La versión más actualizada de WooCommerce y las versiones requeridas de WordPress […]
-
Built with WooCommerce – Did not get my order or refund
Ordering something online and getting an email that the product is on its way is an exciting feeling. But what if you never receive what you ordered? Or are expecting a refund for a returned product? Because we have no access to sites and stores using our open-source software, nor oversee the payments process, we […]
-
Conditional Coupons for WooCommerce
Offer the Most Relevant Discounts at the Perfect Time Customers love discounts, so don’t let them miss a great deal. To maximize conversions, present your best offers and coupons in a variety of formats to the shoppers on the cart page, just as they’re completing an order. Installation Download the .zip file from your WooCommerce […]
-
Create a new administrator account in WordPress
To provide the quickest support possible, it is helpful if you include an administrator account so our Happiness Engineers can take a look at the issue. We recommend creating a temporary admin login, which can then be deleted once we are finished. Create user account In your WordPress Dashboard, go to: Users > Add New. […]
-
Finding PHP Error Logs
With WordPress and WooCommerce, PHP error logs can be useful when investigating an issue with a site. This guide will provide steps and information about accessing the PHP error logs either within WooCommerce or on a hosting server. WooCommerce Fatal Errors Log WooCommerce 3.2 introduced a log that displays PHP fatal errors. This log can […]
-
Frequently Asked Questions
This page contains answers to Frequently Asked Questions related to WooCommerce, products sold on WooCommerce.com, and account management on WooCommerce.com. General Questions What is WordPress? WordPress is a content management system (CMS). It’s software that helps you create, manage, and share your content on the web. Currently, WordPress has two flavors, WordPress.com (hosted) and WordPress.org […]
-
Get Help in Your WooCommerce Store Admin
You can quickly find Help right where you are struggling when getting started with WooCommerce. All from within the WordPress admin of your store. How to Use “Help” Help can be accessed from every page in the WordPress Dashboard that is related to WooCommerce and Products. Depending on which page you’re on, the tabs will vary and be relevant. […]
-
Get Help with WooCommerce extensions by TIV.NET
The Multi-currency, Paywall and Assistant extensions are managed and supported by one of the WooCommerce.com marketplace developer partners, TIV.NET INC., a Toronto-based software development company. When you submit a support request, you will receive a response from a TIV.NET support representative. Do Not Try Them On Production! Both extensions are dealing with a very sensitive […]
-
Hide Shipping Methods for WooCommerce
Hide Shipping Methods for WooCommerce plugin helps to conditionally hide WooCommerce shipping methods and specific shipping options. Installation Download the .zip file from your WooCommerce account. Go to: WordPress Admin > Plugins > Add New and Upload Plugin with the file you downloaded with Choose File. Install Now and Activate the extension. More information at Install and Activate Plugins/Extensions. Set up and Configuration […]
More in Get Help
-
Troubleshooting
-
WooCommerce.com
Get help with WooCommerce.com. Unsure of how to get support, handle options in your WooCommerce.com My Account area, request a refund, or something else? Take a look through the linked pages below.