Trustpilot | Site Banner Q4 2026

Banner image
Product Icon

Follow-Ups for WooCommerce

Automatically contact customers after purchase - be it everyone, your most loyal or your biggest spenders - and keep your store top-of-mind.

Feature Requests

  • Allow reminder email to be sent to store owner

    It seems that emails are only able to be sent to the customer. Why not allow an email to be sent specifically to the store owner? This could be used to remind the store owner of tasks to be completed in relation to the particular order.

  • Allow sending manual emails based on order status

    After a while we end up with a long list of “pending payment” and/or “on hold” orders, covering a several month period of time. There should be a way to send a followup email to just that group of orders/people. After a long discussion with techsupport, I had to buy a third-party extension to do […]

  • Follow Ups shipping

    Add variable to include shipping costs. I don’t understand why this isn’t already there. Shouldn’t what’s included in the standard, default WooCommerce emails be available in Follow Ups?

  • Fix/Add Time Zone Compatibility (Events Calendar)

    Currently follow ups are sent at the event time but *in the site time zone* without regard for the event timezone. Events Calendar supports event timezones but Follow Ups does not consider the timezone. This results in emails scheduled an hour before an event being sent at the wrong time unless by coincidence the event […]

  • Show Event Timezone in Follow Up email

    Add a code to show the event timezone in follow up emails

  • Add trigger for partially paid status in bookings emails

    We use Follow-up Emails with Woocommerce Bookings and also Woocommerce Deposits. Deposits adds a new booking status ‘partially paid’ to bookings (as well as orders). We’d like to use this ‘partially paid’ status in the triggers for bookings emails.

  • Followup emails email-preferences management integrated into woocommerce account structure

    Integrated followup email email-preferences and unsubscribe endpoints in the woocommerce account page. Make’s more sense than your default structure for integrating with the theme which didn’t work with my site. Have it as a plugin. Ideally you integrate into FUE and support

  • Coupon Exclusion for Follow Up Emails

    Currently, emails can be sent when a coupon is used, however there is no way to NOT send an email when a coupon is used. Add a coupon dropdown from the exclusion list.

  • Add trigger options: Resources, Persons, Add-On Products

    I am setting up a Bookable Product using WooCommerce Bookings. I want students of my Institute to book an appointment for an online video call. I want to give them 3 choices of available video platform for any bookable time-slot (I can make those choices either Resources or Add-On products). After they have completed the […]

  • Followup Needs User List Control

    Followup Needs User List Control Love the plugin but want people to sign up for newsletters and for them to choose which lists they would like to receive information on. There is only a Subscribe button. Please add option for users to check which lists they’d like to be on. Thanks!

Use of your personal data
We and our partners process your personal data (such as browsing data, IP Addresses, cookie information, and other unique identifiers) based on your consent and/or our legitimate interest to optimize our website, marketing activities, and your user experience.