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WooCommerce Pages not Displaying

If you are having trouble with pages not installing properly or not displaying content, you can fix this:

  1. Create a new page.
  2. Add the correct page shortcode.
  3. Publish.
  4. Go to: WooCommerce > Settings > *tab* to select your newly created page (*tab* is the WooCommerce section to edit) if you use WooCommerce > 2.1.x, else go to WooCommerce > Settings > General.
  5. Save.

*Note that this doc doesn’t cover every imaginable case. We recommend using the Troubleshooting Guide to determine if there is a conflict on your site.

2.1 WooCommerce Pages Update

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Prior to WooCommerce 2.1, there were individual pages for account management and order thank you pages. After the 2.1 update, these are now endpoints rather than separate pages. If you updated to 2.1+, the new page shortcodes are:

WooCommerce > 2.1.x Shortcodes

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  • [woocommerce_cart] – shows the cart page
  • [woocommerce_checkout] – shows the checkout page
  • [woocommerce_order_tracking] – shows the order tracking form
  • [woocommerce_my_account] – shows the user account page

The previous (retired) page structure was:

WooCommerce < 2.1.x Shortcodes

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  • [woocommerce_edit_account] – Edit account page
  • [woocommerce_edit_address] – shows the user account edit address page
  • [woocommerce_change_password] – shows the change password page
  • [woocommerce_view_order] – shows the user account view order page
  • [woocommerce_logout] – shows the logout page
  • [woocommerce_pay] – shows the checkout pay page
  • [woocommerce_thankyou] – shows the order received page
  • [woocommerce_lost_password] – shows the lost password page

To view a full list of all available shortcodes, see: WooCommerce Shortcodes.

More about endpoints at: WooCommerce Endpoints 2.1+.

Questions and Support

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Do you still have questions and need assistance? 

This documentation is about the free, core WooCommerce plugin for which support is provided in our community forums on WordPress.org. Searching there you’ll often find that your question has been asked and answered before.

If you haven’t created a WordPress.org account to use the forums, here’s how.

  • If you’re looking to extend the core functionality shown here, we recommend reviewing available extensions in the Woo Marketplace.
  • Need ongoing advanced support, or a customization built for WooCommerce? Hire a WooExpert agency.
  • Are you a developer building your own WooCommerce integration or extension? Check our Developer Resources.

If you weren’t able to find the information you need, please use the feedback thumbs below to let us know! 🙏