WooCommerce Payments is built in partnership with Stripe. When you install and sign up for WooCommerce Payments, a special type of Stripe account is created for you. This is called a Stripe Express account.
In some cases, you may need to access your Stripe Express account directly. For example, if you need to update your bank account information or update your tax ID number.
To access your Stripe Express account via WooCommerce Payments, follow these steps:
- Go to Payments > Overview in your WordPress dashboard.
- In Account Details box, click the Edit details link.
- You will be taken to
connect.stripe.comto log in.
- Enter the 6-digit code sent to your phone number.
- Click the person icon in the upper-right to manage your account settings.
Here’s a short slideshow showing the process:
Logging in via Stripe.com↑ Back to top
It is not possible to log into your Stripe Express account directly on Stripe.com. Instead, you will need to access your Stripe Express account using the instructions shown above.
If you are unable to access your WooCommerce site or need help accessing your Stripe Express account for WooCommerce Payments, please contact support.