How do I change my payout schedule?

If you’re eligible, you can change how often you receive payouts from your WooPayments account balance into your bank account.

Eligibility

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To be eligible to change your payout schedule, you must:

• Have taken at least one transaction in live mode.
• Have completed the waiting period for new accounts.
• Have payouts enabled, i.e. you are not suspended.
• Not have your payout schedule set by us.

Changing your payout schedule

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To change your WooPayments payout schedule:

1. Go to Payments > Settings in your site’s dashboard.
2. Scroll down to the Payouts section.
3. You will see the option to change your payout schedule.

There are three payout schedule options: 

• Daily
• Weekly (choose the day of the week, e.g. every Monday)
• Monthly (choose which day each month: the 1st, 2nd, etc.)

Please keep the following in mind when selecting a payout schedule:

• Payouts set to occur on a weekend or holiday are sent on the next business day.
• To receive payouts on the last day of each month, first select Monthly and then the Last day of the month option at the bottom of the dropdown menu.
• Payouts are still subject to pending periods depending on your store country.
• Merchants in Japan cannot receive daily payouts. You must use weekly or monthly.

“Payout scheduling is currently unavailable”

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You’ll see this notice if we’ve set your payout schedule for you, e.g. on accounts with a large number of disputes. Your payouts will continue as normal, but you won’t be able to change the schedule.

You’ll also see this notice if your payouts are paused or suspended. In that case, check your account status on the Payments > Overview page.

We periodically review such accounts to determine if we can make payout scheduling available again. Please reach out to our support staff if you feel that your account needs to be reviewed. Keep in mind, however, that the decision is at our discretion.