Additional Users

Adding additional users to your online store can significantly enhance the efficiency and scalability of your business. Whether you’re growing your team, delegating responsibilities, or ensuring continuous operation, having multiple users with defined roles allows for smoother day-to-day management. With additional users, merchants can delegate tasks like inventory updates, customer service, and order processing, empowering their team to work together seamlessly. This collaborative approach not only improves the store’s operations but also frees up time for merchants to focus on expanding their business.

The Woo Mobile app accepts two user roles: Shop Manager and Admin. The way you can have additional users accessing the app will depend on hor your store is connected.

If your site is connected to Jetpack, and you’d like the other users to have access to the Jetpack features such as push notifications for orders, Blaze Campaigns and visitor and conversion stats, they will need to follow the steps to connect their account to Jetpack as well.

You can find detailed information about how to connect new users to Jetpack here: Adding new users via Jetpack

To add a new user follow these steps:

1. Log in to your WordPress dashboard: Use your admin credentials to access the backend of your WordPress site.
2. Navigate to Users: In the left-hand menu, hover over “Users” and then click on “Add New.”
3. Fill in the New User Details:
   • Username: Enter a username for the new user.
   • Email: Provide the user’s email address.
   • First Name and Last Name: These fields are optional but recommended.
   • Website: You can enter the user’s website (optional).
   • Password: WordPress will automatically generate a strong password, but you can also create your own.
   • Send the new user an email about their account: Check this box if you want the new user to receive an email with their login information.
4. Assign the Role:
   • In the “Role” dropdown menu, select “Administrator” or “Shop Manager” (You can read more about each role’s privileges here)
5. Click “Add New User”: Once all details are filled in, click the “Add New User” button to save the changes.