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Cash on Delivery

Cash on Delivery (COD) is a payment gateway that lets you take payments at the time of delivery of your customer’s ordered products. WooCommerce sets orders using Cash on Delivery (COD) to “Processing” until payment is collected.

You, as the store owner, should confirm that payments for Cash on Delivery orders have been collected before setting orders to “Complete” in WooCommerce. If you are using the WooCommerce mobile app and a card reader to collect In-Person Payments, it marks orders “Complete” automatically at the time of payment. For more information see Managing Orders.

This document takes you through the steps to activate and configure Cash on Delivery (COD) on your store.

This video takes you through the steps to set up and configure Cash on Delivery on your WooCommerce store.

Setup and Configuration

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Follow the steps below to setup Cash on Delivery (COD) on your store:

  1. Navigate to: WooCommerce > Settings > Payments.
  2. Use the toggle under Enabled to select Cash on Delivery.
  3. Select Set Up to access the Cash on delivery configuration settings.
Image showing the settings page to enable Cash on Delivery on a WooCommerce store. It includes the enable/deactivate toggle and the setup button.
Toggling the switch under “Enabled” will activate COD. Clicking “Set up” will take you to the configuration page where you configure COD settings.
  1. Configure your settings:
    • Enable COD – Enable to use. Disable to turn off.
    • Title – Choose the title shown to customers during checkout
    • Description –Add info shown to customers if they choose COD
    • Instructions – Explain how to pay via COD
    • Enable for shipping methods – Choose which shipping methods and rates will offer COD
    • Accept for virtual orders – Tick box to allow COD for virtual products
  2. Save changes
Image showing the settings page for Cash on Delivery (COD). It includes fields to add: Title (Name of payment option), Description, Instructions, and Enable for Shipping Methods. At the bottom it shows a checkbox to allow COD on virtual orders.
This is the settings page for Cash on Delivery. Fill in the instructions for COD payments here and set which shipping methods it applies to.

If you are interested in additional features, check out the Advanced Cash on Delivery with Fee extension.

Questions and Support

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Do you still have questions and need assistance? 

This documentation is about the free, core WooCommerce plugin for which support is provided in our community forums on WordPress.org. Searching there you’ll often find that your question has been asked and answered before.

If you haven’t created a WordPress.org account to use the forums, here’s how.

  • If you’re looking to extend the core functionality shown here, we recommend reviewing available extensions in the Woo Marketplace.
  • Need ongoing advanced support, or a customization built for WooCommerce? Hire a WooExpert agency.
  • Are you a developer building your own WooCommerce integration or extension? Check our Developer Resources.

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