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With WooPayments’ In-Person Payments feature, your customers can pay via tap, swipe, chip card, or mobile wallet payments, all using our mobile app and a simple card reader or a device that supports Tap to Pay on iPhone or Android.
In-Person Payments is available to qualified U.S., UK, and Canadian merchants using iPhone, iPad, or Android devices for non-subscription products. Support for subscriptions and other countries is coming soon!
NOTE: Card readers and Tap to Pay on iPhone/Android can only collect payments in the default currency for each country: USD in the U.S., CAD in Canada, and GBP in the UK.
United States
↑ Back to topOur Getting Started Guide contains a detailed walkthrough of all the features. Our Quick Start guide for the M2 card reader can help you get up and running quickly if time is a priority.
If you don’t want to purchase a separate reader, you may be able to use Tap to Pay on iPhone or Android to take payments instead.
Please also take note of our card readers’ return policy.
UK and Canada
↑ Back to topFirst, you will need a card reader. For UK and Canadian merchants, we have the WisePad 3.
Our Getting Started Guide contains a detailed walkthrough of all the features. Our Quick Start guide for non-U.S. merchants can help you get up and running quickly, if time is a priority.
Please also take note of our card readers’ return policy.
Frequently asked questions
↑ Back to topCan I take my card reader to another country for a convention or pop-up?
↑ Back to topNo, live Terminal payments must be processed in the same country as the merchant’s account and associated reader location.
Can customers with foreign-issued cards pay on my card reader?
↑ Back to topYes, as long as the merchant is using the reader in the supported country for their account and charging in the supported local currency. See WooPayments: Fees for International Payments and Currency Conversion charges
Still experiencing issues?
↑ Back to topIf you’re using the Jetpack plugin to connect the app to your site, make sure that the Jetpack connection is active and working correctly. You can verify some known issues or try reconnecting your site.
If you’re still having difficulty, please fill out our contact form to reach our support team from within the app by going to Menu > Settings > Help & Support > Contact Support.