Learn how to set up, customize, and expand the functionality of your WooCommerce products with our library of documentation and tutorials.

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  • Checkout Changes in WooCommerce 9.0

    In WooCommerce 9.0, we’re excited to introduce several shopper-facing improvements to the Checkout block designed to streamline the checkout process and drive higher conversions. Here are the key enhancements you can look forward to! We’ve broken the changes down to the following categories: In the sections below, click to expand each change for detailed information […]

  • Which Payment Option is Right for Me?

    There is a large range of payment gateway options for WooCommerce to provide payment options for your customers. Read on to learn about how to choose a payment method, including our own WooPayments! On this page you’ll learn: What is a payment gateway? A payment gateway, in WooCommerce terms, is a WordPress plugin that enables WooCommerce […]

  • Setting up Taxes in WooCommerce

    A step-by-step guide to setting up Tax Rates for your store

  • How Taxes Work in WooCommerce

    There are more challenging tax configurations where an understanding of how taxes work in WooCommerce help with configuration and troubleshooting. Let’s take a look at a few nuances. Related guides for additional reference: Defining Prices Product prices can be defined as either: When we say defined including tax, we are referring to the taxes of […]

  • How to configure specific tax setups in WooCommerce

    The tax scenarios in this document are step-by-step guides that show how to configure specific tax setups in WooCommerce. They provide all the steps needed to achieve a particular outcome but without going into detail. Due to the uniqueness and variety of stores out there, the scenarios are not exhaustive and for illustration purposes only. […]

  • Managing Coupons in WooCommerce

    Coupons: Overview WooCommerce comes with built-in coupon creation and management tools. WooCommerce core offers fixed-cart, fixed-product, and percentage-based coupons. On this page you’ll learn how to:  Activating Coupons in WooCommerce Before creating your first coupon, you’ll need to enable coupon use in your store. Enable coupons by following these instructions: (More info at: Configuring WooCommerce […]

  • Managing Payment Disputes

    Payment disputes is one of the more challenging aspects of running an online store. Let’s have a look at a few best practices for how to increase your chances of success when approaching and challenging disputes: What is a payment dispute?  A payment dispute is when a customer’s card issuer comes back to you, the […]

  • EU VAT July 2021 changes, eCommerce, and WooCommerce

    Overview The European Union (EU) introduced new regulations related to Value Added Tax (VAT) on July 1, 2021. Merchants selling across borders within the EU or importing to the EU need to comply. In this documentation we will provide key changes and scenarios for the new changes, although this is not exhaustive. For general advice […]

  • Setting Up EU VAT Rates for Digital Products

    EU VAT laws for digital goods changed on 1 January 2015, affecting B2C transactions only. VAT on digital goods must be calculated based on customer location, and you’re required to collect evidence of this via an IP address and/or Billing Address. In addition, you need to set up VAT rates in your WooCommerce store to […]

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