Flexi BOGO FAQs

Flexi BOGO offers a comprehensive solution for creating Buy One, Get One (BOGO) deals, enabling store owners to configure dynamic discount rules, special offers, and free product promotions, all within WooCommerce. With Flexi BOGO, you can set up tailored deals to boost sales, reward loyal customers, and attract new buyers.

This article addresses some of the frequently asked questions about using Flexi BOGO:

How do I create a BOGO deal?

You can create a BOGO deal in 2 ways – Navigate to WooCommerce > Flexi BOGO > Rules > Create Rule or create a rule directly from WooCommerce > Flexi BOGO > Ready to use templates. as a PDF on your device.

Can I restrict BOGO offers to specific products or categories?

Yes, you can restrict BOGO offers to specific products or categories. When creating a BOGO deal, you can select the products or categories in the Filter section on which the rule should be applied.

Can Flexi BOGO automatically add and remove free gifts when cart conditions are met or does the customer have to add it manually?

Yes. Flexi BOGO can automatically add the free gift to the cart as soon as the offer conditions are met. If the customer later updates the cart (for example, removes a required product or reduces quantity), the free gift is automatically removed as well.

Are the BOGO offers visible on product pages to customers?

Yes. A clear offer badge (for example, “Buy One Get One”) appears on the product page, so customers can easily see and understand the promotion before adding items to their cart.

Can I restrict a BOGO rule to certain products, SKUs, or categories, and exclude specific brands?<br>

Yes. You can set up rules that apply only to the products, SKUs, or categories you choose, and exclude brands you don’t want the promotion to affect.

Is it possible to run multiple BOGO promotions simultaneously?

Yes, it is possible to run multiple BOGO promotions simultaneously. Customers can benefit from different BOGO deals in a single order if the conditions for each deal are met.

If I have one or more rules for the same product, which will be applied?

If multiple rules apply to the same product, the rule with higher priority will be applied. You can adjust the priority of rules in the plugin settings.

Can I control how many free items are applied to the BOGO offer?

Yes. Flexi BOGO lets you control exactly how many free items are added by setting the Free Quantity in the rule. This ensures the offer applies only the number of free products you want, even if customers add more qualifying items to the cart.y match your store’s branding and business requirements.

How do customers see BOGO offers on my WooCommerce store?

When a customer adds a qualifying product to their cart, the BOGO deal will automatically apply. They will see the discount or free product in their cart and at checkout.and business requirements.

Can I schedule BOGO promotions to run for specific periods?

Yes, you can set start and end dates for your BOGO deals. This is useful for running limited-time promotions.

Can I set up BOGO deals with conditions based on subtotal, payment method, quantity, or coupons?

Yes, you can set additional conditions for BOGO deals based on the order subtotal, payment method, quantity of items in the cart, and whether a specific coupon is applied.

Can the free gift change automatically based on which product the customer adds to the cart?

Yes. You can set up separate BOGO rules so that different trigger products add different free gifts automatically. For example, if a customer adds Product A, Gift X is added, while adding Product B triggers Gift Y. The correct gift is applied automatically based on the product added to the cart.

Can I create BOGO rules using product attributes or variations like size or color?

Yes. Flexi BOGO allows you to apply BOGO rules using product attributes, such as size or color. The offer is applied when the selected products or variations meet the attribute condition defined in the rule.

Can Flexi BOGO handle bundle-style offers like “Buy Product A + B and get a discount on B” or “Buy A + C and get C for free”?

Yes. Flexi BOGO can be used to create bundle-style conditional discounts. You can configure rules where purchasing a specific combination of products or categories triggers the offer on another item, even when the products are different.

Can I customize the appearance of the discount bar?

Yes, the discount bar is fully customizable. You can change its color, text, and background on the product page.

Is the Flexi BOGO plugin compatible with other WooCommerce extensions?

The BOGO plugin is designed to be compatible with most WooCommerce extensions. However, we recommend testing the plugin with other extensions to ensure full compatibility.

Does the Flexi BOGO plugin support popular themes and page builders like Elementor or Gutenberg?

Yes, the BOGO plugin is compatible with most themes and popular page builders like Gutenberg, Elementor, WPBakery, and others. However, we recommend testing the plugin with the page builders to ensure full compatibility.to ensure full compatibility.

Does the Flexi BOGO plugin support popular themes and page builders like Elementor or Gutenberg?

Yes, the BOGO plugin is compatible with most themes and popular page builders like Gutenberg, Elementor, WPBakery, and others. However, we recommend testing the plugin with the page builders to ensure full compatibility.to ensure full compatibility.

What should I do if I encounter an issue with the plugin?

If you encounter any issues, please check our documentation and support forum. If you cannot find a solution, contact our support team with detailed information about the issue.

What happens to BOGO discounts if customers change product quantities in the cart?

Flexi BOGO continuously re-evaluates the cart. If customers increase or decrease quantities, the plugin automatically recalculates discounts and free gifts in real time. This ensures that the correct offer is always applied based on the current cart contents.

Can I offer a free product only when the cart subtotal reaches a minimum value?

Yes. You can set up a rule where a free product is automatically added only when the cart subtotal reaches a defined minimum amount. If the cart value falls below the threshold, the free product is removed automatically, ensuring the offer is applied correctly.

Can I show a countdown timer for my BOGO offers?

Yes. Flexi BOGO supports two types of countdown timers. You can run a fixed timer that follows the start and end dates of your promotion, or a dynamic timer that runs for a set duration (for example, a limited-time offer that starts when the deal becomes active). This helps create urgency and encourages customers to complete their purchase faster.

Why can’t I access the plugin settings?

The plugin settings will be accessible once the license is activated. If you have activated your license & you are still unable to access the plugin settings, please contact our Support Team via our website.

What happens after my license expires?

You can continue using the Flexi BOGO for WooCommerce plugin on your site. However, you will lose access to future plugin updates, security fixes and you will no longer have access to our fantastic support team.

What is your refund policy?

We offer a 30-day money-back guarantee on our products. If you are not satisfied with your purchase, you can request a full refund within 30 days of the purchase date.


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