Offer Conditional Up-Sells in Thank You Pages

This guide shows you how to offer up-sells in customized Thank You pages with WooCommerce Product Recommendations.

To help you understand this technique, we’ll show you how to recommend popular, top-rated products from one or more categories found in the currently viewed order. Products that exist in the order are excluded from the generated recommendations.

Plugins/Extensions Used

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• WooCommerce
• WooCommerce Product Recommendations
• Storefront

Configuration

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Create a “More Cool Blazers” Engine

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1. Create an Engine
   • Go to WooCommerce > Recommendations > Engines and click Create new.
   • Under Title, enter “More Cool Blazers”.
   • Choose the Order Engine Type.
2. Add Filters
   • Locate the Filters section in the Engine Configuration panel.
   • Add a Category Filter.
   • Select in and then add one or more categories in the last field. Here, we added the Blazers categrory.
3. Add Amplifiers
   • Go to the Amplifiers section.
   • Add a Rating Amplifier.
   • Select high to low to favor products with higher ratings.
   • Add a Popularity Amplifier.
   • In the first dropdown, select high to low.
   • In the second one, choose a time interval, for example last 7 days, to favor top-selling products ordered in this period.
   • Add a Freshness amplifier.
   • Select new to old to favor new products.
4. Save the Engine Click the Create button to save the Engine you just created.

Deploy the “More Cool Blazers” Engine

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1. 1. Deploy the Engine Click Deploy in the message that appears after saving the Engine. Alternatively:
      • Navigate to WooCommerce > Recommendations > Locations.
      • Search for and select the “More Cool Blazers” Engine.
      • Click the Deploy button.
   2. Configure Display Settings
      • In the Title field, enter “More Cool Blazers For You”. This will be displayed above the recommended products.
      • Select a number of Product columns and Product rows for the product recommendations. Use the default settings to display a single row of 4 products.
   3. Choose Location Select the Location where you’d like the recommendations to appear. To display the recommendations after customer details on the order received page, choose Order Received > After Customer Details .
   4. Add Visibility Conditions To display the recommendations if the received order contains products from specific categories, add a Visibility Condition:
      • Go to the Visibility Conditions section.
      • Add a Category condition.
      • Select in order in the dropdown.
      • In the last field, add one or more categories. Here, we added the Blazers category.
      This ensures that the “More Cool Blazers For You” block will be displayed only if the currently viewed order contains products from the Blazers category.

1. Finalize the Deployment Click Deploy to deploy this Engine to the specified Location.

Result

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Making Changes

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To edit the configuration of the “More Cool Blazers” Engine:

1. Navigate to WooCommerce > Recommendations > Engines.
2. Locate and Edit the “More Cool Blazers” Engine.
3. Update the Engine to save your changes.

To edit the Display Settings, Location, or Visibility Conditions of your recommendations:

1. Navigate to WooCommerce > Recommendations > Locations.
2. Go to the Order Received section.
3. Click the After Customer Details tab.
4. Expand the “More Cool Blazers For You” Engine deployment and make changes as needed.
5. Save your changes.

If you have only deployed a few Engines on your site, you may find it easier to locate and edit the “More Cool Blazers For You” Engine deployment by navigating to WooCommerce > Recommendations > Locations > Overview.

Tips

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Pair Recommendations with Coupons

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For greater impact, pair the “More Cool Blazers For You” recommendations with a coupon. To communicate your offer effectively, enter all necessary details in the Display Settings > Description field. PS: Don’t forget the coupon code!

Don’t Overdo It

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Adding many recommendations to the same page or Location may reduce their impact and harm your store’s conversion rate. For this reason, Product Recommendations allows you to limit the maximum number of recommendation blocks offered per Location. To control this, navigate to WooCommerce > Settings > Recommendations and adjust the Recommendation Blocks Limit option. As a rule of thumb, it’s best to keep this value low, between 1 and 3. Remember that the extension prioritizes Engine deployments according to their relative position in the WooCommerce > Recommendations > Locations > [Page] > [Location] list. Try to position your best-performing Engine deployments higher, especially if you have entered a low value in the Recommendation Blocks Limit option. The Reports built into the extension will help you identify and prioritize the Engine deployments that perform better than others in the same Location.

Questions & Support

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