Documents
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Android & iOS Apps – Troubleshooting Errors Loading Data
If you are having trouble loading data such as your store stats, orders, products, or reviews in the Woo app, here are some potential issues that could be causing this problem and how to solve them: One of the plugins in your site may be causing the issues The first thing you should verify is […]
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Android & iOS Apps — Login Help & FAQ
Enter Store Address Where can I find my store address? If you can visit your store on your desktop, you already have the store address. You can get it from the address bar (the place where you enter your store name in your browser app). This is the same address your customers will access to […]
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Creating orders on the mobile app
The latest versions of the mobile apps (from 8.9.0) give you the ability to create orders. Note: To obtain the best experience, we recommend you update your store to the latest version of WooCommerce. When creating an order, the mobile apps currently support: Create a new order Setting the order status Adding products & variations […]
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Jetpack Setup Instructions for the WooCommerce Mobile App
Thanks for installing the WooCommerce app! You’re almost ready to manage your store on the go — here are the step-by-step instructions for installing Jetpack and connecting it to your WooCommerce store. You’ll be up and running in no time! Step 1: Install the Jetpack plugin From your browser, log in to your site. Click […]
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Share Payment Link
Share Payment Link is a new feature added to WooCommerce Mobile (from WCiOS 8.3 and WCAndroid 9.6) to help collect payments from your customers. With this new functionality, you can share a payment link with your customers through social networks, emails, or messages. Creating a Payment Link You can create a Payment Link for any […]
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Troubleshooting Image Upload Issues in the Woo Mobile Apps
Below listed are some potential error messages that you can see from the Woo app when trying to upload product images or downloadable files: The corresponding HMAC for this file does not match This usually means that the file(s) you want to upload exceeds the limit imposed by the server. The simplest test a user […]
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What is a WordPress.com account?
A WordPress.com account is the passport that allows you to access WooCommerce.com and other services owned by Automattic. Why do I need a WordPress.com account to login into the WooCommerce mobile app? We have switched sign in to WooCommerce.com over to WordPress.com. To shop and manage purchases on WooCommerce.com, you’ll need to create and/or connect […]
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WooCommerce for Android
The official WooCommerce for Android App is now available for free from the Google Play Store via WooCommerce.app. This guide walks you through setup, including how to connect to your store and how to use the app. Requirements Installation Your store should be either To install the app, either Connect to your store Our welcome screen […]
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WooCommerce for iOS
The official WooCommerce iOS App is available for free from the Apple iTunes Store via WooCommerce.app. This guide walks you through setup, including how to connect to your store and how to use the app. Requirements The official WooCommerce iOS App also can be used with the iPad. Installation Your store should be either To install the app, […]
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Accept In-Person Payments with Stripe!
We’re excited to introduce a new feature for the Stripe Plugin: now, your customers can tap, swipe, or insert their chip card and even use mobile wallet payments, like Apple Pay, using the M2 card reader. Or you can get started with no additional hardware using Tap to Pay on iPhone. In-Person Payments via Stripe […]