Use case
↑ Back to topTrigger a welcome email when someone makes their first purchase with a free shipping coupon to be used on a future purchase.
Prerequisites
↑ Back to top- Create a coupon – before we can construct the workflow, you will need to create a discount to offer your customers. You can create personalized coupons for each of your customers by following the personalized coupons guide.
Workflow setup
↑ Back to top- Create a new workflow.
- Select the
Order Completed
trigger. - Select the
Order Is Customers First = Yes
rule. - Click Add Action and select Send Email and include the variable
{{ customer.email }}
as the email address. - Populate the required fields.
- Craft the content of the email. Include the personalized coupon by including the
{{ customer.generate_coupon }}
variable. - Click the Preview link to preview your email to ensure it is correct.