Which payment methods work with Easy Subscriptions?
You can use Paypal, Stripe, WooPayments, and Square to accept automatic recurring payments with Easy Subscriptions.
We have beta options for other payment gateways as well. Please contact us prior to your purchase, so we can see, if a beta version is available for your gateway.
I need a feature to be added to Easy Subscriptions. How do I proceed?
If the feature that you would like to request is something that would benefit a larger portion of users, we’ll usually add it to the plugin at no additional cost. If it’s a more specific or custom requirement, we’d be happy to provide a quote for the implementation. For this please contact us at team@appalify.com
How do I know, if a subscription was successfully added?
To check, if a subscription was created successfully, please open WooCommerce-> Easy Subscriptions. If the product is billed as a subscription, it will appear in this list.
How can I test subscriptions before running the plugin on a live shop?
You can test sandbox payments on Stripe, Square, and WooPayments by setting the gateway to sandbox. After that purchase a subscription and go to WP Admin -> Tools -> Scheduled Actions. Please search for “easy_subscriptions_process_payment”. Then you will find the renewal process for the subscription and when it runs. To run it manually, you can click on run.
Please not that manual runs only bill on the first manual run as a security measure to avoid duplicate charges.
Why am I having issues creating subscriptions on Paypal?
If no subscriptions get created on Paypal, it could be that you are using the wrong Paypal plugin. Only the official WooCommerce Paypal plugin is compatible with the Easy Subscriptions plugin.
Why isn't the "My Subscriptions" page showing up under the "my account" tab?
If the tab isn’t showing up, your WordPress permalinks didn’t get flushed.
To reload your permalinks you can either deactivate and reactivate the Easy Subscriptions plugin or you can go to WP Admin -> Settings -> Permalinks and click on “Save” without changing anything.
If your question couldn’t get solved by this FAQ, please contact us at team@appalify.com.
