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  1. Documentation
  2. Plugins
  3. WooCommerce
  4. Extensions
  5. Product Recommendations

Product Recommendations

Overview ↑ Back to top

Product Recommendations is a product recommendations plugin for WooCommerce that lets you:

  • Build rule-based recommendation engines.
  • Place product recommendations anywhere.
  • Measure their impact and optimize your strategies.

Just getting started? Read our Store Owner’s Guide to familiarize yourself with the basic concepts of the extension. Then, check out these high-performing Product Recommendation Strategies for ideas and inspiration.

Important: Product Recommendations requires WooCommerce 3.3+. The algorithms that generate Bought Together and Others Also Bought recommendations require WooCommerce 4.0+. These features may not be available on some managed hosting platforms that manually disable the new WooCommerce Analytics introduced in WooCommerce 4.0.

Documentation Contents ↑ Back to top

Troubleshooting & Support ↑ Back to top

Purchased Product Recommendations and need assistance? If you’ve found an issue:

  1. Ensure you have the latest versions of all extensions and themes. Go to WooCommerce > System Status to check for plugin updates and other important information that may require your attention.
  2. Rule out a plugin conflict: Turn off all plugins except WooCommerce and WooCommerce Product Recommendations. If the issue is resolved, find the plugin that triggers it by re-activating plugins one by one.
  3. Rule out a theme conflict. Activate Storefront, or a default WordPress theme such as Twenty Fourteen and check if the issue still occurs. If it doesn’t, please contact your theme author(s).
  4. Use the WooCommerce Self Service Guide.

If you followed these steps but the issue persists, get in touch with us via the Help Desk!

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