Send a welcome email to first time customers with a free shipping coupon for future purchases

Use case

↑ Back to top

Trigger a welcome email when someone makes their first purchase with a free shipping coupon to be used on a future purchase.

Prerequisites

↑ Back to top

• Create a coupon – before we can construct the workflow, you will need to create a discount to offer your customers. You can create personalized coupons for each of your customers by following the personalized coupons guide.

Workflow setup

↑ Back to top

1. Create a new workflow.
2. Select the Order Completed trigger.
3. Select the Order Is Customers First = Yes rule.
4. Click Add Action and select Send Email and include the variable {{ customer.email }} as the email address.
5. Populate the required fields.
6. Craft the content of the email. Include the personalized coupon by including the {{ customer.generate_coupon }} variable.
7. Click the Preview link to preview your email to ensure it is correct.