Documentation

Learn how to set up, customize, and expand the functionality of WooCommerce

SensAI


Documents

  • Optimizing SensAI Responses

    SensAI’s accuracy and usefulness depend heavily on the quality and structure of your website’s content. Well-structured, clear, and comprehensive content benefits both your AI agent and your website’s overall performance. By organizing your pages thoughtfully and providing detailed information, you help SensAI deliver accurate answers, relevant suggestions, and smoother user navigation. At the same time, […]

  • Optimizing Your SensAI Settings

    To get the best balance between AI performance, accuracy, and operating costs, SensAI offers several configurable settings. Understanding how to adjust these options allows you to maintain high-quality responses for your visitors while keeping your OpenAI API usage under control. The following guide explains practical strategies for optimizing SensAI effectively. Start with conservative settings When […]

  • Troubleshooting Guide

    Chat bubble doesn’t appear on my Website Possible Causes & Solutions: AI gives error or doesn’t respond Chat not working with caching plugins Symptoms: Solution: AI answers are not relevant or accurate Possible Actions: Chat history not saving Indexing takes too long or fails Chat widget doesn’t match website design Slow AI responses Pro Tips

  • Understanding SensAI Intelligence Features

    SensAI is designed to help visitors navigate your website more efficiently by interpreting their questions, analyzing your content, and providing contextual responses. It operates entirely on the information available on your site, enhancing the browsing experience by guiding users toward the most relevant pages, products, or resources. Category-First responses When visitors ask broad questions, such […]

  • WooCommerce Order Status Lookup

    SensAI can look up WooCommerce order status in chat without sending order details to OpenAI. How it works When a visitor asks about their order, SensAI detects that intent (without sending order numbers or emails to OpenAI) and starts a short local guided flow: Order number, email, and order data stay on your WordPress site. […]

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