SHEIN for WooCommerce

Overview

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Use SHEIN for WooCommerce by CedCommerce to connect your WooCommerce store directly to SHEIN’s Marketplace. This powerful extension enables you to:

• Sync product listings, inventory, and pricing in real-time.
• Manage everything from a single dashboard without switching between platforms.
• Fulfill orders seamlessly across regions supported by SHEIN, including the US, UK, and EU.

Whether you’re a first-time seller or an experienced D2C brand, the integration simplifies your selling operations and ensures a smoother expansion to the SHEIN marketplace.

About SHEIN for WooCommerce

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This extension is designed for sellers who want to:

• Quickly onboard their WooCommerce store to SHEIN.
• Automate inventory, pricing, and order management without manual intervention.
• Keep their product data consistent across platforms.

Note: You will need a SHEIN seller account to use this extension.

Apply for a SHEIN seller account.

Features:

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• Centralized control: Monitor inventory, orders, and listings in one place.
• Real-time synchronization: Automatically sync stock levels and prices to avoid overselling.
• Category templates: Assign categories and attributes in bulk for faster product listing.
• Product linking: Map WooCommerce products with existing SHEIN listings to avoid duplicates.
• Flexible plans: Choose subscription tiers that fit your store size and sales volume.

Onboarding

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The onboarding process helps you set up SHEIN for WooCommerce so you can start syncing products, managing inventory, and fulfilling orders across WooCommerce and SHEIN.

This section will walk you through:

1. Connecting your WooCommerce store.
2. Linking your SHEIN seller account.
3. Selecting your subscription plan.
4. Configuring default sync settings.
5. Completing the setup and accessing the dashboard.

Step 1: Connect your WooCommerce store

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To access SHEIN for WooCommerce, open your store’s WP Admin dashboard and navigate to WooCommerce > SHEIN.

When you first install and activate the extension, you’ll see the SHEIN for WooCommerce onboarding screen as shown below:

Automatic connection

• Read the displayed notice carefully; it explains that CedCommerce needs permission to access your store’s product, order, and inventory data. This is necessary to keep SHEIN and WooCommerce in sync.

• Review the terms and select the I agree to the Terms & Conditions checkbox.
• Click Connect Store to proceed.

You’ll see a confirmation and automatically move to the next step.

If automatic connection fails

You may see an error message stating:

This means that the review the terms could not link your WooCommerce store automatically. Don’t worry — you can still connect manually.

Manual connection

1. Follow the on-screen instructions as shown below:

• Form your store’s WP Admin dashboard, navigate to WooCommerce > Settings > Advanced > REST API.
• Click Add Key.
• Enter a description (e.g., “SHEIN extension”).
• Select a user role (Admin is recommended).
• Set permissions to Read/Write.
• Click Generate API Key.

2. Copy the generated Consumer Key and Consumer Secret from WooCommerce.
3. Paste these keys into the Consumer Key and Consumer Secret fields in the review the terms.
4. Accept the terms and conditions again by checking the box.
5. Click Validate.

The review the terms will now connect your WooCommerce store manually.

If you’re unsure how to generate API keys, click the help icon (?) next to the instructions for detailed guidance.

Step 2: Connect your SHEIN seller account

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Once your WooCommerce store is connected, the next screen will prompt you to link your SHEIN account as shown below:

Linking an existing SHEIN account

• Click Connect to SHEIN.
• Log in with your SHEIN seller credentials when redirected to the SHEIN seller login page.
• Grant the extension permission to access your SHEIN account data (products, inventory, and orders).

Don’t have a SHEIN seller account?

If you don’t already have a SHEIN seller account:

1. Enter your email in the “Enter Your SHEIN Account Email” field.

You’ll be redirected to SHEIN’s seller application page to complete the signup process.

Step 3: Choose your subscription plan

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Once your WooCommerce store and SHEIN accounts are connected, you’ll be asked to select a subscription plan, as shown below:

All plans come with a 7-day free trial, so you can explore the integration fully before committing.

Plan	Price per month	Order limit	Key features
Beginner	$39	Up to 300 orders	Real-time syncing, basic support
Growth	$69	Up to 600 orders	Faster sync, advanced support
Premium	$99	Up to 1,000 orders	Health checks, end-to-end testing
Enterprise	$199	Up to 2,000 orders	Dedicated account manager, custom features

How to subscribe:

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1. Click Start Free Trial under your chosen plan.
2. Enter your payment details if prompted (charges will apply only after the trial ends).
3. For Enterprise plans, click Contact Us to get personalized setup assistance.

Step 4: Set default configuration

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On the Default Configuration screen, enable essential settings to keep WooCommerce and SHEIN synced:

• Sync Product Prices: Enable this to automatically update price changes from WooCommerce to SHEIN.
• Sync Orders: Enable this to import SHEIN orders directly into WooCommerce for fulfillment.
• Click Save and Continue to confirm.

You can change these settings later in the Configuration section of the extension.

Step 5: Complete onboarding

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You’ll see a confirmation message as shown below:

Click Go to Dashboard to begin managing your products, inventory, and orders.

Summary of what has been set up

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• Your WooCommerce and SHEIN accounts are linked.
• Product, order, and inventory sync is ready.
• You are on a 7-day free trial of your selected plan.

Need help during onboarding? Contact CedCommerce Support directly from your WooCommerce dashboard for 24/7 assistance.

Dashboard

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The dashboard gives you a quick overview of your WooCommerce and SHEIN integration. Here, you can monitor your store’s performance, track orders and products, and manage your subscription plan — all from a single view.

This section explains every part of the dashboard to help you stay on top of your SHEIN selling activity.

Overview panel

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When you access the extension, you will see a welcome message (for example, “Good Morning, [Your Name]”) along with a brief description:

Get a quick overview of your store’s performance.

At the top, navigation tabs allow you to switch between sections:

• Dashboard
• Templates
• Listings
• Failed Orders
• Configuration
• Activities
• Pricing

Each tab opens a different part of the integration for managing specific tasks.

Total Orders

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This widget displays a summary of your WooCommerce orders synced with SHEIN.

What you see:

• Total Orders: The total number of orders for the selected time range.
• Dropdown filter Change the time range to last 7 days or 30 days, or set a custom range.
• Order Statuses:
  • Created: Orders successfully fetched from SHEIN.
  • Failed: Orders that could not sync due to errors such as stock issues or API connection problems.

What you can do:

• Quickly assess order volumes and identify failed syncs.
• Filter by time frame to analyze trends.

Total Products

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This widget shows the status of your WooCommerce products on SHEIN.

What you see:

• Total Products: The number of products synced between WooCommerce and SHEIN.
• Product Statuses:
  • Listed: Products successfully published on SHEIN.
  • Error: Products with sync or listing errors.
  • Pending: Products waiting for approval or publication.
  • Not Listed: Products not yet synced with SHEIN.
  • Withdrawn: Products removed from SHEIN but still present in WooCommerce.
  • Rejected: Products not accepted by SHEIN due to guideline issues.
  • Inactive: Products inactive on SHEIN.
  • Sold Out: Products with zero stock on SHEIN.

What you can do:

• Monitor product status to ensure everything is listed correctly.
• Identify errors or pending items for faster resolution.

Subscription

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This section displays details about your current subscription plan.

What you see:

• Plan name: For example, Enterprise Plan.
• Payment details: Monthly subscription cost.
• Next dilling date: Upcoming renewal date.
• Upgrade Plan cutton: Change to a higher plan if needed.

Ongoing Activity

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This widget tracks real-time actions in your store, such as product syncs, order imports, and inventory updates.

If there is no activity, the message displays:

“No current activity in store. Your sales, orders, and product-related actions will show here.”

Refresh data

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Click the Refresh link in the top-right corner to update the dashboard and view the most recent sync information.

Templates

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Overview

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The Templates section allows you to manage and update product listing data efficiently. Templates help you group similar products and apply shared settings like inventory rules, pricing, attributes, and packaging details. This is especially useful when listing multiple products within the same category on SHEIN.

By using templates, you can:

• Assign categories and attributes in bulk.
• Map WooCommerce product data to SHEIN’s required fields.
• Automate pricing and inventory updates for multiple products at once.

Why you should use templates

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Benefit	Description
Save time	Apply settings to multiple products at once.
Ensure listing compliance	Meet SHEIN’s category and attribute requirements automatically.
Manage at scale	Simplify bulk listing for large WooCommerce catalogs.

Templates are ideal for sellers who list many products within the same category, such as apparel, accessories, or home goods.

Key template actions available

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Action	What it does
Create Template	Define settings and assign products to a new template.
Edit Template	Update category, attributes, or pricing for all products in a template.

How to access the Templates section

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1. Log in to your store’s WP Admin dashboard and navigate to WooCommerce > SHEIN > Templates.
2. View your list of templates with the following details:

Field	Description
Template Name	The name you assigned when creating the template.
Category Path	The SHEIN category associated with the template.
Total Products	Number of products currently assigned.
Actions	Options to View, Edit, or Unassign.

Tip: Start by creating a single template for one product category to learn the workflow before scaling to more.

Creating and managing templates

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Here’s how you can create a new template:

Step 1: Start a new template

1. Go to SHEIN > Templates.
2. Click Create A New Template.

3. Enter a descriptive name in Category Template Name. Example: Women’s Summer Dresses.

Step 2: Assign a SHEIN category

• Select the most relevant SHEIN category path.
• Example: Women Apparel > Women Dresses > Maxi Dresses
• If the list does not load, click Fetch SHEIN Categories to refresh.

Step 3: Set product filters using Rule Groups

Rule Groups filter WooCommerce products to assign them to the template.

Field	Example
Product Field	Category
Condition	Equals
Value	Women Dresses

Click Fetch Products to pull matching items. Review the number of products assigned in Total Products.

Step 4: Map attributes and variations

Variation Attribute Mapping

Link WooCommerce variation attributes (like Size or Color) to SHEIN’s required attributes.

WooCommerce attribute	SHEIN attribute	Example mapping
Size	Size	S, M, L
Color	Color	Red, Blue, Green

Attribute Mapping

Fill in the required attributes for your category.

Attribute	Example value
Season	Summer
Sleeve Length	Short Sleeve
Fabric Elasticity	Slight Stretch

Optional attributes can improve product visibility on SHEIN.

Step 5: Add product composition and packaging

Field	Example
Composition	Cotton 60%, Polyester 40%
Package Dimensions	30x25x2 cm
Package Weight	200 g

Step 6: Set price markup

Markup Type	Example
Percentage Increase	+10% on the WooCommerce price
Fixed Increase	+$5 on WooCommerce price

Step 7: Save your template

Click Save Template. The template will now appear in the Templates list and assigned products will use its settings for SHEIN listings.

Managing templates

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Action	Description
Edit	Click on the template name to change settings and save again.
Unassign	Click Unassign to remove all products from the template.

Advanced Template Settings and Best Practices

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Rule Groups for Advanced Product Filtering

Rule Groups allow complex filters for large catalogs.

Example: Assign only Men’s Hoodies under $50.

Field	Condition	Value
Category	Equals	Hoodies
Price	Less Than	50

Multiple Rule Groups are supported. Products matching any group will be assigned.

Best practices for attribute mapping

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• Always fill required attributes; missing data leads to listing rejection.
• Optional attributes improve search visibility on SHEIN.
• Double-check variation mapping (SHEIN allows only one variation group).
  

Pricing strategies for templates

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Choose pricing adjustments carefully:

Strategy	When to use
Same as Store Price	For consistent pricing across sites.
Fixed Increase	To account for SHEIN fees or logistics.
Percentage Increase	For flexible markup across ranges.

Common issues and solutions

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Issue	Solution
No products fetched in Rule Groups	Check spelling, value case sensitivity.
Missing Storefront Region	Refresh regions and assign correctly.
Invalid package dimensions or weight	Review entries to fit within SHEIN limits.

Best practices for template management

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• Create separate templates for each SHEIN category.
• Use clear, descriptive names for easier management.
• Regularly review templates as SHEIN’s category requirements may change.
  

Listings

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The Listings section of SHEIN for WooCommerce helps you manage how your WooCommerce products are synchronized and published on the SHEIN Marketplace.

From here, you can view all products, monitor their sync status, edit mappings, and take corrective actions for failed listings.

Overview of the Listings page

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When you navigate to WooCommerce > SHEIN > Listings, you will see all products currently synced from your WooCommerce store. Each product entry provides important details about its sync status and offers tools to manage its SHEIN listing.

Fields displayed in listings

Field	Description
Product Image	Thumbnail of the WooCommerce product.
Product Name	The product’s title from WooCommerce.
SHEIN Category	Category path where the product will be listed on SHEIN.
Price	The product price as configured for SHEIN (including markup).
Stock	Current stock level synced to SHEIN.
Status	The sync status of the product (see table below).
Actions	Available actions for managing the product listing.

Product statuses and their meaning

Each product is assigned a status that indicates its current state on SHEIN.

Status	Description
Listed	Product is successfully published and live on SHEIN.
Pending	Product is ready but waiting for manual submission or approval.
Error	Product failed to sync due to missing data, mapping issues, or validation.
Inactive	Product is synced but not active on SHEIN.
Withdrawn	Product was previously listed but has been withdrawn from SHEIN.
Rejected	SHEIN rejected the product listing due to policy violations or data issues.

Managing product listings

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Filters and search

You can filter and search products on the Listings page for easier management:

• Search Bar: Enter a product name or SKU to find a specific listing.
• Status Filter: Filter products by their sync status (e.g., Error, Listed).
• Category Filter: Narrow results by SHEIN category.

Actions available for each product

Action	Description
Edit Mapping	Update category, attribute, or variation mappings for the product.
Re-Sync	Retry syncing the product after fixing errors.
Withdraw Listing	Remove the product from being published on SHEIN (but keep it in WooCommerce).
View Error Details	See detailed reasons for sync failure for error products.

Editing a product listing

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You can edit a product listing by following the steps below: 

1. Click on the product image that you want to edit. 

2. You’ll be taken to the WooCommerce product section. 

3. You can edit the product details like title, description, image, etc. 

Withdrawing a product listing

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To remove a product from SHEIN:

1. Click Withdraw Listing in the Actions column.
2. Confirm withdrawal when prompted. The product will now display its status as Withdrawn.

Best practices for managing listings

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• Regularly check the Error filter to quickly resolve failed listings.
• Ensure all required attributes and packaging details are filled before resyncing.
• Monitor stock levels and pricing to avoid customer complaints or rejection.
• Use the search bar for faster navigation in stores with large catalogs.

Product linking

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The Product Linking feature allows you to map your WooCommerce products to their respective SHEIN listings. This ensures both systems are synchronized, enabling accurate inventory updates, pricing control, and seamless order management.

This section provides a step-by-step guide to linking, managing, and troubleshooting product mappings.

Why product linking is important

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Linking your products ensures:

• Inventory levels stay consistent across WooCommerce and SHEIN.
• Orders placed on SHEIN are imported into WooCommerce correctly.
• Product updates (price, attributes, stock) sync automatically.

Without linking, products will not sync and could result in overselling or data mismatches.

Accessing the Product Linking Page

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1. From your sopre’s WP Admin dashboard, navigate to WooCommerce > SHEIN > Product Linking.
2. Here, you’ll see a list of all WooCommerce products that can be mapped to SHEIN listings.

Fields displayed in product linking

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Field	Description
WooCommerce Product	The product name and thumbnail as it appears in WooCommerce.
SHEIN Product	The corresponding product on SHEIN, if already linked.
Linking Status	Shows whether the product is linked, pending, or needs mapping.
Actions	Options to Link, Unlink, or Edit mappings.

Linking WooCommerce products to SHEIN listings

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If the integration detects matching SKUs or product identifiers between WooCommerce and SHEIN, it will automatically link them. Linked products will display their SHEIN product name and status as Linked.

Partial linking

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For products that have variants and all the variants aren’t linked, will be shown in the ‘Partially Linked’ tab. 

You can link them by linking all the variants. 

Unlinking roducts

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To remove a link between a WooCommerce product and a SHEIN listing:

1. Select Linked Products from the dropdown. 
2. Click Unlink in the Actions column.
3. The product’s status will revert to Unlinked, and its inventory might be synced twice with SHEIN.

Troubleshooting common issues

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Issue	Solution
Product not appearing in SHEIN search	Check if the product is live on SHEIN.
SKU mismatch between Woo and SHEIN	Update WooCommerce SKU to match SHEIN.
Changes not syncing after linking	Ensure the product is marked as Linked.

Best practices for product linking

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• Regularly review linking status to catch and correct mismatches.
• Use consistent SKUs in WooCommerce and SHEIN for easier auto-linking.
• Avoid duplicate listings on SHEIN to prevent sync errors.

Certification

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The Certification section allows you to upload and manage product and store-level certificates required by SHEIN. Certain product categories on SHEIN (such as baby products, cosmetics, or electronics) require sellers to provide certifications to prove compliance with safety and regulatory standards.

This guide walks you through accessing the Certificates page, uploading certifications, and managing them effectively.

Why certificates are important

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Certificates ensure your products meet SHEIN’s compliance requirements for specific regions and categories. Without proper certifications:

• Your products may fail to sync or get rejected during the listing process.
• You could face listing delays or account restrictions on SHEIN.

Accessing the certificates section

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1. From your store’s WP Admin dashboard, navigate to WooCommerce > SHEIN > Certificates.
2. The page displays two tabs:
   • Store Certificates
   • Product Certificates

Uploading new certificates

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1. Click Upload Certificate.
2. Fill in the details:
   • Certificate Name: Enter a descriptive name (e.g., FDA Approval – Skincare).
   • Certificate Level: Product/Store.
   • Choose the certificate from the dropdown.
   • Validity Period: Enter the start and expiry dates of the certificate. (This field is only displayed for certificates that need an expiry date.)
3. Upload the certificate file (supported formats: PDF, JPEG, PNG).
4. Click Save to upload and store the certificate.

Editing or deleting store certificates

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• To edit, click Edit next to the certificate and update details or replace the file.
• To delete, click Delete and confirm the action.

Linking certificates to products

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1. Go to the Product Certificates tab.
2. Search or browse your WooCommerce products.
3. Click Link Certificate for a product requiring certification.
4. Select an existing certificate from the dropdown or upload a new one.
5. Save changes to apply the certificate to the product.

Viewing certificate assignments

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The Product Certificates tab shows which products have certificates linked, helping you track compliance across your catalog.

Common questions

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Question	Answer
Do I need certificates for all products?	No, only for categories where SHEIN mandates it.
What file types are supported for uploads?	PDF, JPEG, and PNG.
How do I know if my product requires a certificate?	Check SHEIN’s category requirements or error messages in Listings.

Best practices

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• Keep certificate files updated to avoid expiration-related sync issues.
• Regularly check SHEIN’s compliance requirements for changes in product certification rules.
• Name certificates clearly for easy identification when linking them to products.

Failed orders

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The Failed Orders section helps you identify, troubleshoot, and resolve orders from SHEIN that were not successfully imported into your WooCommerce store. Failed orders can occur due to data mismatches, configuration issues, or API errors. This guide explains how to use the Failed Orders page to monitor and fix such issues.

Why monitor failed orders?

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Failed orders may lead to:

• Delayed fulfillment and customer dissatisfaction.
• Stock inconsistencies between WooCommerce and SHEIN.
• Missed revenue if not resolved promptly.

This section allows you to take quick corrective action to ensure seamless order flow.

Accessing the Failed Orders section

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1. From your store’s WP Admin dashboard, navigate to WooCommerce > SHEIN > Failed Orders.
2. The page lists all SHEIN orders that failed to sync into WooCommerce.

Overview of the Failed Orders page

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Field	Description
Order ID	Unique identifier for the SHEIN order.
Customer Name	Name of the customer who placed the order.
Order Date	Date when the order was placed on SHEIN.
Failure Reason	Describes why the order failed to sync.
Actions	Options to view details and retry syncing the order.

Common reasons for failed orders

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Reason for failure	Possible cause
Product SKU mismatch	SKU in SHEIN order does not match any WooCommerce product.
Missing stock information	Stock level unavailable for one or more ordered products.
Pricing configuration error	Price sync settings invalid for the product region.
API timeout or connectivity issues	Temporary issue between WooCommerce and SHEIN API.

Resolving failed orders

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Step 1: View failure details

1. Locate the failed order in the list.
2. Click View Details to see the error message and related product information.

Step 2: Fix the underlying issue

Depending on the failure reason:

• SKU mismatch: Update your WooCommerce product SKUs to match SHEIN.
• Stock issue: Adjust inventory levels in WooCommerce.
• Pricing error: Review and correct price settings in the extension.

Step 3: Retry sync

After fixing the issue:

1. Click Retry Sync in the Actions column.
2. The system will attempt to import the order again.
3. If successful, the order moves to your WooCommerce orders.

Best practices for managing failed orders

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• Check the Failed Orders page frequently, especially during high-sales periods.
• Use consistent SKUs and product data across WooCommerce and SHEIN to prevent mismatches.
• Monitor stock levels to avoid inventory-related failures.
• If multiple retries fail, contact support with the order ID and error details.

Configuration

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The Settings section allows you to configure how your WooCommerce store interacts with the SHEIN Marketplace. From here, you can manage core preferences, enable or disable synchronization options, and set up default behaviors for your listings and orders.

This guide provides a step-by-step explanation of each setting so you can optimize your workflow.

Accessing the Settings page

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1. From your store’s WP Admin dashboard, navigate to WooCommerce > SHEIN > Settings.
2. The Product settings page includes tabs for configuring different aspects of your integration.

Product settings

When Price Sync is turned on using the toggle shown above, any price changes you make to products in WooCommerce will automatically update on SHEIN. You can consider turning it off if you want to set different prices on SHEIN (for example, if you’re running separate promotions or pricing strategies on each platform).

Turning the sync off will stop automatic price updates from WooCommerce to SHEIN. You will need to update prices manually in the SHEIN seller center if needed.

Order management

This section helps you manage how SHEIN orders appear and behave inside your WooCommerce store. Use the options below to fine-tune your order sync and fulfillment preferences.

Key settings explained:

• Sync Orders: Enable this to sync and create your SHEIN orders on WooCommerce.
• Sync To Be Shipped Orders: Enable this to sync orders that are marked as ‘To be shipped’ on SHEIN. These orders are confirmed, shipping info is available, and they’re ready for fulfillment.
• Modify WooCommerce order name:
  • Add SHEIN order IDs to your WooCommerce order names for simpler identification.
  • You can optionally customize the format using a prefix and/or suffix.
    Example: If the SHEIN order ID is 1001, a prefix of EN and suffix of -A would result in EN#1001-A.

Account 

Here you can view the following account account details: 

• Store URL
• Email 
• Created At
• Business Name
• SHEIN account details like Open Key ID and current account status

Warehouse mapping 

Here you can map your SHEIN warehouses with WooCommerce locations. Since WooCommerce only has one location, by default, you’ll have only one location to sync with SHEIN warehouses. 

Click Sync Warehouse to fetch new SHEIN warehouses that aren’t visible in the dropdown. 

Saving your settings

After making changes:

1. Review your selections carefully.
2. Click Save Changes at the bottom of the page to apply updates.
   

Best practices

• Regularly review your settings after major plugin updates or SHEIN policy changes.
• Use the Default Configuration wisely to avoid repetitive setups for new products.

Subscription 

View and manage your plans in this section. If you run out of order credits or are about to reach the end of the current plan, consider upgrading your plan to keep things running smoothly.