WooCommerce Nordea Gateway

Nordea Gateway for WooCommerce allows your customers to securely check out using their Nordea account.

Requirements

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• Nordea account
• Euro set as your store’s currency

Installation

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1. Download the .zip file from your WooCommerce account.
2. Go to: WordPress Admin > Plugins > Add New and Upload Plugin with the file you downloaded with Choose File.
3. Install Now and Activate the extension.

More information at: Install and Activate Plugins/Extensions.

Setup and Configuration

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Go to: WooCommerce > Settings > Checkout > Nordea.

• Enable / Disable – Enable the gateway if ready to go live.
• Title – Displayed to customers during checkout and on the Order Received page.
• Description – Displayed under the title during checkout. Limited HTML is allowed.
• Environment – Switch between “Test” and “Production” credentials. Enable “Test” to send test payments.
• Merchant ID – Merchant ID sent to you by Nordea. For Test mode, use the following values: 12345678.
• MAC Key – Secret MAC key sent to you by Nordea. For Test mode, use the following values: LEHTI.
• Recipient Name – Optional. Only enter a value if you want to specify a different payment recipient than in your contract with Nordea.
• Recipient Account – Optional. Only enter an IBAN account number if you want to specify a different payment recipient than in your contract with Nordea, otherwise, leave blank.
• Debug Mode – Enable this is you are having issues processing transactions. Either log API requests / responses directly to the checkout / thank you page, save them to the WooCommerce Error Log (found under WooCommerce > System Status > Logs) or both. All debugging messages are cleaned of sensitive information before display, but as a best practice do not enable this unless you are having issues with the plugin.

Test Mode

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Test the Nordea gateway by switching the Environment to Test in the gateway settings. Use the appropriate test Merchant ID and MAC key (shown above) for your country.

Usage

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To check out using Nordea, a customer must select this option on the checkout page:

When Nordea is selected, the customer is directed offsite to Nordea, where they can log in and complete payment.

Troubleshooting

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Having trouble? Ensure that everything is set up correctly before posting a support request:

1. Verify that your Merchant ID, and secret MAC key are correct.
2. Double-check that your Merchant ID, and secret MAC key are correct.
3. Enable only WooCommerce and Nordea using a WordPress default theme to see if the issue persists.
4. Submit a support ticket and tell us what happened when you took these steps.

FAQ

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WooCommerce 2.2 added the ability to process automatic refunds. Does this gateway support automatic refunds?

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Not at the moment. Refunds support might be be added in a future release for the countries where Nordea has refund support.

Where can I find official Nordea bank link / e-payment documentation?

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Each country has slightly different documentation:

• Finland: English | Finnish | Swedish
• Estonia: English | Estonian | Russian
• Latvia: English | Latvian | Russian
• Lithuania: English | Lithuanian