Documentation

Learn how to set up, customize, and expand the functionality of WooCommerce

Mobile App

Categories


Documents

  • Additional users

    Adding users to your online store can improve the efficiency and scalability of your business. Users with defined roles can facilitate smoother day-to-day management, whether you’re growing your team, delegating responsibilities, or maintaining continuous operations. With more users, merchants can delegate tasks such as inventory updates, customer service, and order processing. This collaborative approach can […]

  • App language settings

    The Woo Mobile App for Android and iOS will use the language set in your device settings. For example, if your phone or tablet is set to English, the Woo Mobile App will also be in English. If you change the system language to French, the app will update to reflect this change. The following […]

  • Barcode and QR code scanner

    The WooCommerce Mobile App supports the most widely used barcode formats on both Android and iOS platforms. This powerful tool streamlines your workflow by allowing you to create new orders directly from the Orders screen. Add products to orders during the order creation process, and quickly locate products from the products screen. Note: The mobile […]

  • Cash payments

    Merchants using the WooCommerce Mobile App can accept payments in person via card reader, Tap to Pay, or cash. How to enable cash payments To enable cash payments through the mobile app: Still experiencing issues? If you’re using the Jetpack plugin to connect the mobile app to your site, ensure that the Jetpack connection is […]

  • Creating or editing orders on the mobile app

    The latest versions of the mobile apps (versions 8.9.0 and above) give you the ability to create orders. Note: To obtain the best experience, we recommend you update your store to the latest version of WooCommerce. The mobile apps currently support: Creating a new order Follow these steps to create an order: Adding Products & […]

  • Creating, viewing, and editing coupons

    Managing coupons in the WooCommerce Mobile App is similar to your desktop site. To learn more about coupon management, please see Managing coupons in WooCommerce. To view, edit, or create a coupon in the mobile app, tap Menu > Coupons. Viewing coupons Creating a coupon From the Coupons menu, click the add/plus (+) icon in […]

  • How do I log out from all my devices?

    From time to time, you may need to log out of all devices connected to your WooCommerce store — including the WooCommerce Mobile App. For stores connected to Jetpack: You must log out of the Woo Mobile App and log back in to reconnect your device. For stores connected via application passwords: Still experiencing issues? If […]

  • How timezones work in the Woo Mobile app

    The Woo Mobile App uses the timezone set in your site’s WP Admin dashboard under Settings > General > Timezone. If this information is not available, the mobile app will default to the timezone of the device being used; this applies to all statistics and order-related information. Example For example, let’s say your store is […]

  • How to Create a Blaze Campaign

    Requirements The Jetpack plugin should be installed and connected to your site. New to Jetpack? Check out this support guide to get started with that. Starting with Jetpack 12.3, Blaze needs to be activated under the Jetpack Feature modules page. Or you need to install the Blaze for WooCommerce extension. Blaze your content Follow these steps to set up a […]

  • How to Login into the App

    After downloading and installing the app from your preferred app store and opening the app, click on the Log In button: Enter Your Site Address Where can I find my site address? If you can visit your site on a browser, you already have the site address. You can get it from the address bar […]

Use of your personal data
We and our partners process your personal data (such as browsing data, IP Addresses, cookie information, and other unique identifiers) based on your consent and/or our legitimate interest to optimize our website, marketing activities, and your user experience.