Customer Email Verification for WooCommerce

The Customer Email Verification Pro plugin adds a crucial layer of security to your WooCommerce store by integrating an email verification step into the registration and checkout process. This ensures that only valid email addresses can be used to create accounts, reducing spam registrations and increasing customer confidence.

Signup Verification

Require email verification at registration with full OTP configuration — length, expiry, and resend limits.

Checkout Verification

Verify guest & registered customers before or during checkout — choose Popup overlay or Inline OTP entry.

Login Authentication (2FA)

Require OTP for logins from new devices, new locations, or after a set number of days since last login.

OTP Length & Expiry

Choose 4-digit or 6-digit OTPs and set expiry times — 10 min, 30 min, 1 hr, 24 hrs, 72 hrs, or never.

Getting started

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Customer Email Verification Pro helps WooCommerce store owners reduce spam registrations and fake orders by requiring customers to verify their email address using a One-Time Password (OTP).

How to Install the Plugin?

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1. Download the plugin ZIP file from your zorem account.
2. In WordPress admin, go to Plugins → Add New → Upload Plugin.
3. Select the ZIP file and click Install Now.
4. After installation, click Activate Plugin.

Settings

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Configure email verification options by navigating to WooCommerce → Email Verification.

How to Enable Signup Verification?

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Signup verification requires customers to verify their email address before their account is created.

1. Go to WooCommerce → Email Verification.
2. Toggle Enable Signup Verification to ON.
3. Click Save Changes.

How it works: When a customer submits the registration form, they receive an OTP via email. The account is only created after successful verification of the OTP.

How to Enable Checkout Verification?

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Checkout verification ensures customers verify their email before placing an order.

1. Go to WooCommerce → Email Verification.
2. Toggle Enable Checkout Verification to ON.
3. Select the Checkout Verification Type:
   • Popup: Opens a popup window for OTP entry
   • Inline: Displays verification field directly on the checkout page
4. Click Save Changes.

Additional Checkout Options

Option	Description
Enable on cart page	Show verification popup on the cart page instead of checkout
Free orders only	Require verification only when order total is $0
Create account during checkout	Only verify if customer opts to create an account (inline mode only)
Disable Store API Checkout	Block WooCommerce Store API to prevent bypassing verification

How to Enable Login Authentication?

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Login authentication adds an extra security layer by requiring OTP verification for suspicious login attempts.

1. Go to WooCommerce → Email Verification.
2. Scroll to the Login Authentication section.
3. Toggle Enable Login Authentication to ON.
4. Enable Require OTP verification for unrecognized login.
5. Select the conditions that trigger verification:
   • Login from a new device
   • Login from a new location
   • Last login more than X days ago (15, 30, or 60 days)
6. Click Save Changes.

How to Configure OTP Settings?

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Customize the OTP behavior for all verification types.

1. Go to WooCommerce → Email Verification.
2. Locate the General Settings section.
3. Configure the following options:

Setting	Options
OTP Length	4-digit or 6-digit code
OTP Expiration	Never, 10 min, 15 min, 30 min, 1 hour, 24 hours, or 72 hours
Resend Limit	Allow 1 attempt, 3 attempts, or disable resend
Resend Limit Message	Custom message when resend limit is reached
Success Message	Message shown after successful verification

Customization

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Customize the appearance of verification popups and emails to match your store’s branding.

How to Access the Customizer?

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• Go to WooCommerce → Email Verification.
• Click on Customize in the settings menu.
• The customizer opens with a live preview panel.
• Select Popup Style or Popup Content from the left panel.

How to Customize the Popup Style?

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1. In the customizer, click Design → Popup Style.
2. Adjust the settings below.
3. Click Publish to save your changes
4. In the customizer, click Design → Popup Style.
5. Adjust the settings below.
6. Click Publish to save your changes

Setting	Description	Default
Overlay Background Color	Color of lightbox overlay behind popup	#ffffff
Widget Background Color	Background color of popup widget	#f5f5f5

Popup Layout Settings

Setting	Description	Range	Default
Content Alignment	Align popup content	Center, Left	Center
Content Width	Width of popup widget	300px – 600px	440px
Content Padding	Internal spacing	10px – 100px	30px

Popup Header Settings

Setting	Description	Range	Default
Header Image	Upload logo or custom image	Media upload	Email icon
Image Width	Width of header image	25px – 250px	80px
Header Font Size	Size of header text	10px – 30px	18px

Verification Button Settings

Setting	Description	Default
Button Color	Background color of verify button	#2296f3
Button Font Color	Text color of verify button	#ffffff
Button Font Size	Size of button text	14px
Button Padding	Internal padding of button	15px
Expand Button	Make button full-width	Disabled

How to Customize the Popup Content?

1. In the customizer, click Popup Content.
2. Select the Widget Type from the dropdown.
3. Edit the content fields for your selected type.
4. Click Publish to save changes.

Available Widget Types

Widget Type	Description
Registration	Popup shown during account registration
Checkout Email Popup	Initial email entry popup at checkout
Checkout OTP Popup	OTP entry popup after code is sent
Login Authentication	Popup for suspicious login attempts

How to Customize the Registration Popup Content?

1. In the customizer, click Popup Content.
2. Select Widget Type: Registration from the dropdown.
3. Edit the following fields:

Field	Description	Default Value
Header Text	Title at top of popup	“Verify it’s you.”
Verification Message	Main message body	“We sent verification code to {customer_email}. To verify your email address, please check your inbox and enter the code below.”
Footer Text	Text below form	“Didn’t receive an email? {cev_resend_verification}”
Button Text	Verify button text	“Verify Code”

How to Customize the Checkout Email Popup Content?

1. In the customizer, click Popup Content.
2. Select Widget Type: Checkout Email Popup from the dropdown.
3. Edit the following fields:

Field	Default Value
Header Text	“Verify it’s you.”
Verification Message	“Please verify your email address to proceed to checkout.”
Footer Text	“Already have an account? Login now”

How to Customize the Checkout OTP Popup Content?

1. In the customizer, click Popup Content.
2. Select Widget Type: Checkout OTP Popup from the dropdown.
3. Edit the following fields:

Field	Default Value
Header Text	“Verify it’s you.”
Verification Message	“We sent verification code to {customer_email}. To verify your email address, please check your inbox and enter the code below.”
Footer Text	“Didn’t receive an email? {cev_resend_verification}”

How to Customize the Login Authentication Popup Content?

1. In the customizer, click Popup Content.
2. Select Widget Type: Login Authentication from the dropdown.
3. Edit the following fields:

Field	Default Value
Header Text	“Verify it’s you.”
Verification Message	“We sent verification code to {customer_email}. To verify your email address, please check your inbox and enter the code below.”
Footer Text	“Didn’t receive an email? {cev_resend_verification}”
Button Text	“Verify Code”

Popup Content Placeholders

Placeholder	Description	Example
{customer_email}	Customer’s email address	john@example.com
{cev_resend_verification}	Clickable resend link	Resend Code

How to Access Email Customization?

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Email Types Overview

The plugin supports 5 different email types, each sent for a specific verification scenario:

Email Type	When It’s Sent	Contains OTP
Registration	When customer registers a new account	✓ Yes
Checkout	When customer verifies email at checkout	✓ Yes
Edit Account	When customer changes their email address	✓ Yes
New Login OTP	When OTP is required for suspicious login	✓ Yes
New Login Auth	Alert for new login (informational only)	✗ No

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How to Access Email Customization?

1. Go to WooCommerce → Email Verification.
2. Click on Customize in the settings menu.
3. The customizer opens with a live preview panel.
4. Click Design → Email Style to customize appearance.
5. Click Email Content to customize text and messages.

How to Customize the Email Style?

Customize colors, layout, and header appearance for all verification emails.

Step-by-Step Instructions

1. In the customizer, click Design → Email Style.
2. The preview panel will show a sample email.
3. Adjust the settings below.
4. Click Publish to save your changes.

Email Layout Settings

Setting	Description	Range/Options	Default
Content Alignment	Align email content horizontally	Center, Left	Left
Content Width	Width of the email content area	400px – 1000px	650px
Content Padding	Internal spacing inside the email	10px – 100px	30px

Email Color Settings

Setting	Description	Default
Background Color	Background color of email content area	#fafafa
Border Color	Color of the content border	#e0e0e0
Font Color	Color of the email body text	#333333

Email Header Settings

Setting	Description	Range/Options	Default
Header Image	Upload your logo for emails	Media upload	None (empty)
Image Width	Width of the header image	50px – 300px	80px
Header Font Size	Size of the heading text	10px – 30px	18px

Email Button Settings

Setting	Description	Default
Button Color	Background color of the verify button	#2296f3
Button Font Color	Text color of the verify button	#ffffff
Button Font Size	Size of button text	14px
Button Padding	Internal padding of the button	15px
Expand Button	Make button full-width	Disabled

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How to Customize Email Content?

Each email type has its own customizable content including subject, heading, body message, and footer.

Step-by-Step Instructions

1. In the customizer, click Email Content.
2. Select the Email Type from the dropdown menu.
3. Edit the content fields for your selected email type.
4. The preview panel updates in real-time.
5. Click Publish to save changes.

Available Email Types in Dropdown

Email Type	Description
Registration	Email sent during account registration
Checkout	Email sent during checkout verification
Edit Account Email	Email sent when customer changes email address
New Login OTP	Email with OTP for suspicious login verification
New Login Authentication	Alert email for new login notification

How to Customize the Registration Email?

1. In the customizer, click Email Content.
2. Select Email Type: Registration from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

Registration Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content explaining verification with OTP code
Footer Content	Additional text displayed below the main content

Registration Email Default Values

Field	Default Value
Email Subject	Please Verify Your Email Address on {site_title}
Email Heading	Verify Your Email Address
Verification Message	Thank you for signing up for {site_title}, to activate your account, we need to verify your email address.<p>Your verification code: <strong>{cev_user_verification_pin}</strong></p>
Footer Content	(empty)

Available Placeholders for Registration Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_user_verification_pin}	The OTP verification code	123456
{cev_display_name}	Customer’s display name	John

How to Customize the Checkout Email?

1. In the customizer, click Email Content.
2. Select Email Type: Checkout from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

Checkout Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content explaining verification with OTP code
Footer Content	Additional text displayed below the main content

Checkout Email Default Values

Field	Default Value
Email Subject	Please Verify Your Email Address on {site_title}
Email Heading	Verify Your Email Address
Verification Message	To complete your order on {site_title}, please confirm your email address. This ensures we have the right email in case we need to contact you.<p>Your verification code: {cev_user_verification_pin}</p>
Footer Content	(empty)

Available Placeholders for Checkout Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_user_verification_pin}	The OTP verification code	123456
{cev_display_name}	Customer’s display name	John

How to Customize the Edit Account Email?

1. In the customizer, click Email Content.
2. Select Email Type: Edit Account Email from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

Edit Account Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content explaining verification with OTP code
Footer Content	Additional text displayed below the main content

Edit Account Email Default Values

Field	Default Value
Email Subject	Please Verify Your Email Address on {site_title}
Email Heading	You recently changed the email address {site_title}
Verification Message	To complete your order on {site_title}, please confirm your email address. This ensures we have the right email in case we need to contact you.<p>Your verification code: {cev_user_verification_pin}</p>
Footer Content	(empty)

Available Placeholders for Edit Account Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_user_verification_pin}	The OTP verification code	123456
{cev_display_name}	Customer’s display name	John

How to Customize the New Login OTP Email?

1. In the customizer, click Email Content.
2. Select Email Type: New Login OTP from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

New Login OTP Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content with login details and OTP code
Footer Content	Additional text displayed below the main content

New Login OTP Email Default Values

Default Value
New sign-in from {login_browser} on {login_device}
New sign-in from {login_browser} on {login_device}
(empty)

Default Verification Message Template

Hi {cev_display_name},

There was a new login to your {site_title} account from {login_browser} on {login_device}

We wanted to make sure it was you. Please verify your account using this OTP: {login_otp}

If you don’t recognize this activity, please change your password right away.

Thanks

Available Placeholders for New Login OTP Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_display_name}	Customer’s display name	John
{cev_user_verification_pin}	The OTP verification code	123456
{login_otp}	The OTP code (alternative)	123456
{login_browser}	Browser name used for login	Chrome
{login_device}	Device type used for login	Windows
{login_time}	Date and time of login attempt	March 30, 2026 10:30 AM
{login_ip}	IP address of login attempt	192.168.1.1
{change_password}	Link to change password page	(clickable link)

How to Customize the New Login Authentication Email?

1. In the customizer, click Email Content.
2. Select Email Type: New Login Authentication from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

New Login Authentication Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content with login details and security info
Footer Content	Additional text displayed below the main content

New Login Authentication Email Default Values

Field	Default Value
Email Subject	New sign-in from {login_browser} on {login_device}
Email Heading	New sign-in from {login_browser} on {login_device}
Footer Content	(empty)

Default Verification Message Template

Hi {cev_display_name},

There was a new login to your {site_title} account from {login_browser} on {login_device}

We wanted to make sure it was you. Please check the details below:

Device: {login_browser}, {login_device}
Date: {login_time}
IP: {login_ip}

If you don’t recognize this activity, please change your password right away.

Thanks

Available Placeholders for New Login Authentication Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_display_name}	Customer’s display name	John
{login_browser}	Browser name used for login	Chrome
{login_device}	Device type used for login	Windows
{login_time}	Date and time of login attempt	March 30, 2026 10:30 AM
{login_ip}	IP address of login attempt	192.168.1.1
{change_password}	Link to change password page	(clickable link)

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Complete Email Placeholders Reference

All Available Placeholders by Email Type

Placeholder	Registration	Checkout	Edit Account	Login OTP	Login Auth
{site_title}	✓	✓	✓	✓	✓
{cev_display_name}	✓	✓	✓	✓	✓
{cev_user_verification_pin}	✓	✓	✓	✓	✗
{login_otp}	✗	✗	✗	✓	✗
{login_browser}	✓	✓	✓	✓	✓
{login_device}	✓	✓	✓	✓	✓
{login_time}	✓	✓	✓	✓	✓
{login_ip}	✓	✓	✓	✓	✓
{change_password}	✗	✗	✗	✓	✓

Supported HTML Tags in Email Content

Tag	Description	Example
<a>	Create links	<a href="https://example.com">Click here</a>
<strong>	Bold text	<strong>Important</strong>
<i>	Italic text	<i>Note:</i>
<p>	Paragraphs	<p>Paragraph text</p>
<br>	Line breaks	Line 1<br>Line 2

How to Add Footer Content to Emails?

1. In the customizer, click Email Content.
2. Select your desired Email Type from the dropdown.
3. Scroll down to find the Footer Content field.
4. Enter your footer text (HTML supported).
5. Click Publish to save changes.

💡 Tip: Each email type has its own footer content field, so you can customize different footer messages for each verification scenario.

Customer Management

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Manage customer verification status and perform bulk actions from the WordPress admin.

How to View Customer Verification Status?

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1. Go to WordPress → Users.
2. The Email Verification column shows each user’s status.
3. Use the filter dropdown to show only verified or unverified users.

How to Manually Verify a Customer?

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1. Go to WordPress → Users.
2. Find the customer you want to verify.
3. Click the Verify action link, OR edit the user profile.

How to Resend Verification Code?

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1. Go to WordPress → Users.
2. Find the unverified customer.
3. Click the Resend Verification action link.

Compatibility

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Customer Email Verification Pro is tested and compatible with many popular plugins and features.

How to Use with WooCommerce Checkout Blocks?

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The plugin fully supports WooCommerce Checkout Blocks (Cart and Checkout blocks).

1. Enable Checkout Verification in the plugin settings.
2. For inline verification, the OTP field appears in the checkout block automatically.
3. For popup verification, the modal displays when needed.

Note: If you experience issues with third-party themes using the Store API, enable “Disable WooCommerce Store API Checkout” in settings.

How to Use with REST API Customer Creation?

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When customers are created via the WooCommerce REST API, verification works as follows:

• Customers created via API are marked as unverified by default
• Verification email is sent to the customer
• Customer must verify email on first login

Compatible Third-Party Plugins

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Plugin	Compatibility Notes
Affiliate For WooCommerce	Full support for affiliate registration verification
Smart Manager	Bulk edit verification status
Email Customizer Pro by StoreApps	Custom email templates supported
Cashier	One-page checkout compatible
YITH Customize My Account	Custom My Account layouts supported
Essential Addons for Elementor	Elementor login forms supported
CheckoutWC	Custom checkout pages supported
CartFlows	Funnel builder checkout compatible

Developers

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Hooks and filters available for developers to extend plugin functionality.

How to Check User Verification Status?

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Use the following code to check if a user has verified their email:

$is_verified = get_user_meta( $user_id, 'cev_email_verified', true );

if ( $is_verified === '1' ) {
    // User is verified
}

How to Change the OTP Button Label?

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Use this filter to customize the “Send Verification Code” button text:

add_filter( 'cev_checkout_send_otp_button_text', function( $text ) {
    return 'Get Your Code';
});

Available Filters

Filter	Description
cev_checkout_send_otp_button_text	Change the OTP button text
cev_verification_email_content	Modify verification email content
cev_otp_code_length	Programmatically set OTP length

Translations

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Customer Email Verification Pro (CEV PRO) is fully compatible with WPML, allowing you to translate all plugin strings into any language for your multilingual WooCommerce store.

How to Translate CEV PRO Using WPML ?

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Customer Email Verification (CEV PRO) is fully compatible with WPML, allowing you to easily translate all CEV PRO-related strings into your desired languages. With the WPML update, you can now translate strings individually or in bulk, using the enhanced translation interface.

Translating CEV PRO Using WPML

WPML’s String Translation and Translation Management tools make it simple to localize CEV PRO’s strings for your multilingual store. Below are step-by-step instructions on how to translate CEV PRO strings both individually and in bulk.

Bulk Translation via WPML Translation Dashboard

To translate multiple CEV PRO strings at once:

1. Log in to your WordPress dashboard.
2. Navigate to WPML > Translation Dashboard.
3. Scroll down to the Other texts (Strings) section.
4. In the Filter by field, search for CEV PRO strings using any of the following key names:
   • cev_verification_header
   • cev_verification_message
   • cev_verification_widget_footer
5. Once the relevant strings are displayed, you can translate them in bulk:
   • Select the checkboxes for all the strings you want to translate and click Translate your content.

At Step 2, choose your translation method. To quickly translate multiple strings, choose Translate automatically from the dropdown. For the best results, ensure your translation engine is Private Translation Cloud (PTC), WPML’s proprietary AI. The Translation Dashboard shows you the cost of automatic translation in euros and credits. If you want to translate strings yourself, choose Translate myself.

When ready, click Translate.

With automatic translation, you’re all set! PTC translates your selected content in a few minutes. If you’ve chosen to translate yourself, navigate to WPML > Translations to add your translations for each string.

Sync Your Translations

Once you’ve translated the strings, ensure they are synced across your website. If you’ve chosen to publish without review, WPML automatically applies translations. Otherwise, go to WPML > Translations to review translated content and publish.