1. Documentation /
  2. WooCommerce Payments Documentation /
  3. WooCommerce Payments: Account Management

WooCommerce Payments: Account Management

WooCommerce Payments is built in partnership with Stripe, our payments processor. This means that, during the signup process for WooCommerce Payments, a special kind of Stripe account will be created for you, called a Stripe Express account.

The documentation pages below explain how to access this account, how to change information in the account, and answer other questions you might have.

NOTE: a Stripe Express account is different from a regular Stripe account, which is what you’d get if you simply visited Stripe.com and signed up there. See the Regular Stripe accounts section for details on how WooCommerce Payments does and does not interact with regular Stripe accounts.

Accessing your account

↑ Back to top

Although WooCommerce Payments is designed to integrate closely with your existing WordPress dashboard, sometimes you might need to access your Stripe Express account directly. (For example, to update your bank information or your tax ID number.) Please see the linked guide for instructions on how to do that.

Updating your information

↑ Back to top

There are various bits of information that can only be updated directly in your Stripe Express account. Some common examples:

Switching and deleting accounts

↑ Back to top

The following scenarios are rare, but you may run into them when operating multiple sites or shutting down a website for a business that’s no longer operating.

Regular Stripe accounts

↑ Back to top

It is not possible to use an existing Stripe account with WooCommerce Payments. We have a few more details in this FAQ entry, but the basic answer remains the same. You can use the same email address for both accounts, however.

If you currently use our Stripe extension with a regular Stripe account and would like to switch to WooCommerce Payments, our guide to switching is what you’re looking for.

Frequently asked questions

↑ Back to top

WooCommerce

The most customizable eCommerce platform for building your online business.

  • 30-day money-back guarantee
  • Support teams across the world
  • Safe and secure online payment