The ExpandNow extension allows your WooCommerce store to sell in 190+ countries with automated payments, tax compliance, fraud protection, and daily payouts. As your Merchant of Record, we handle all the complex operational requirements so you can focus on growing your business globally.
ExpandNow is currently available for merchants based in the United States, the United Kingdom, and the European Union. Our solution is best suited for businesses with at least $100K in annual GMV.
Before installing the ExpandNow extension, please contact our team at https://www.expandnow.com/get-started/ to set up your account and discuss your specific requirements.
Installation
↑ Back to topTo start using a product from WooCommerce.com, you can use the “Add to store” functionality on the order confirmation page or the My subscriptions section in your account.
- Navigate to My subscriptions.
- Find the Add to store button next to the product you’re planning to install.
- Follow the instructions on the screen, and the product will be automatically added to your store.
Alternative options and more information at:
Managing WooCommerce.com subscriptions.
Setup and Configuration
↑ Back to topGetting started
↑ Back to topTo set up your store with ExpandNow:
- Contact our team at https://www.expandnow.com/get-started/ to begin the account setup process.
- Our specialists will guide you through account creation and business verification.
- Install the ExpandNow extension in your WooCommerce store once your account is approved.
- Go to: WooCommerce > Settings > ExpandNow.
- Click Enable ExpandNow to activate the extension.
- Click Connect to ExpandNow to link your pre-configured account.
- Save changes.
Account setup and verification
↑ Back to topDuring your initial consultation with our team, we’ll help you:
- Create your ExpandNow account with business information
- Complete business verification (KYC process)
- Configure payout settings including preferred currencies
- Review and accept Merchant of Record terms
The verification process typically takes a few business days. You’ll receive email updates on your application status.
Basic configuration
↑ Back to topIn your WooCommerce ExpandNow settings, you can configure:
- Enabled Countries: Select which countries you want to sell to
- Product Types: Choose to sell physical products, digital products, or both
- Checkout Experience: Configure localized checkout options
- Payout Currency: Set your preferred payout currency
Advanced configuration
↑ Back to topProduct-specific settings
For each product, you can:
- Set pricing rules
- Configure country-specific availability
- Define shipping restrictions for physical products
- Set up digital product delivery options
Tax and compliance settings
ExpandNow automatically handles:
- VAT registration in supported countries
- Real-time tax calculations
- Tax collection and remittance
- Regulatory compliance updates
No additional configuration is required for tax compliance.
Payment method configuration
ExpandNow automatically enables appropriate payment methods based on the customer’s location, including:
- Local payment methods (Klarna, iDEAL, Bancontact, etc.)
- Credit and debit cards (Visa, Mastercard, American Express, etc.)
- Digital wallets (Apple Pay, Google Pay, PayPal)
Usage
↑ Back to topWhat customers see
↑ Back to topWhen customers visit your WooCommerce store they’ll see:
- Product pages display localized pricing in the customer’s currency
- Checkout process shows relevant payment methods for their country
- Language automatically adapts to their browser settings (20+ languages supported)
- Tax calculations appear in real-time based on their location
- Order confirmation includes all relevant local compliance information
Order management
↑ Back to top- Domestic and international orders are processed through ExpandNow but appear in your WooCommerce orders dashboard
- Order status updates sync automatically between ExpandNow and WooCommerce
- Customer communications are handled by ExpandNow
Reporting and payouts
↑ Back to topAccess detailed reporting through your ExpandNow dashboard:
- Chargeback and dispute information
- Daily payout reports
- Tax compliance documentation
- Transaction details
Troubleshooting
↑ Back to topCommon issues and solutions
↑ Back to topExtension not appearing after installation
- Ensure you’ve activated the plugin in Plugins > Installed Plugins
- Check that your WooCommerce version is compatible
- Contact support if the issue persists
Cannot connect to ExpandNow account
- Verify your internet connection
- Clear browser cache and cookies
- Disable other plugins temporarily to check for conflicts
- Ensure your server meets PHP requirements
Checkout not working
- Confirm ExpandNow is enabled in WooCommerce > Settings > ExpandNow
- Verify your ExpandNow account is approved and active
- Check that target countries are enabled in your settings
Products not showing correct international prices
- Ensure products are set to “Published” status
- Verify product categories are supported
- Check country-specific availability settings
Orders not syncing properly
- Check your API connection status in ExpandNow settings
- Verify webhook configurations are active
- Contact support for sync issues lasting more than 30 minutes
Getting help
↑ Back to topIf you encounter issues not covered here:
- Submit a support ticket through your ExpandNow dashboard
- Check the ExpandNow dashboard for account-specific notifications
- Review our comprehensive FAQ section below
- Contact our support team at https://www.expandnow.com/contact-us/
FAQs
↑ Back to topHelp customers by answering commonly asked questions.
How fast can we go live with international sales?
↑ Back to top
How fast can we go live with international sales?
↑ Back to topOnce you install the extension and complete business verification (typically a few business days), you can start selling internationally immediately. The exact timeframe depends on your store setup and business verification requirements.
Do we have to register for VAT in each market?
↑ Back to top
Do we have to register for VAT in each market?
↑ Back to topNo. ExpandNow handles all VAT registration and compliance as your Merchant of Record. We manage tax registration, calculation, collection, and remittance across all supported countries.
What countries can I sell to?
↑ Back to top
What countries can I sell to?
↑ Back to topExpandNow supports sales to 190+ countries with full tax compliance and local payment methods. You can view and select specific countries in your ExpandNow settings.
